SYLLABUS MASTER Mention Management des syst'emes d'information M2 International Management of Air Transport and Tourism 2020 / 2021
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PÉRIODE D’ACCRÉDITATION : 2016 / 2021
UNIVERSITÉ PAUL SABATIER
SYLLABUS MASTER
Mention Management des systèmes d’information
M2 International Management of Air Transport and
Tourism
http://www.fsi.univ-tlse3.fr/
2020 / 2021
20 SEPTEMBRE 2021
SUMMARY OF THE CONTENT
PRESENTATION . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PRESENTATION OF THE SPECIALTY . . . . . . . . . . . . . . . . . . . . . 3
Speciality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
PRESENTATION OF THE YEAR OF M2 International Management of Air
Transport and Tourism . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Liste of courses giving access to : . . . . . . . . . . . . . . . . . . . . . . . . 4
CONTACTS SECTION . . . . . . . . . . . . . . . . . . . . . . . . 5
CONTACT INFORMATION CONCERNING THE SPECIALTY . . . . . . . . . . 5
CONTACT INFORMATION CONCERNING THE DISCIPLINE . . . . . . . . . 5
CONTACT INFORMATION FOR THE DEPARTMENT : FSI.LVG-Gestion . . . 5
Table summarizing the modules that make up the training program . 6
LIST OF THE MODULES . . . . . . . . . . . . . . . . . . . . . . 9
GLOSSARY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
GENERAL TERMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
TERMS ASSOCIATED WITH DEGREES . . . . . . . . . . . . . . . . . . . . . 33
TERMS ASSOCIATED WITH TEACHING . . . . . . . . . . . . . . . . . . . . 33
2PRESENTATION
PRESENTATION OF THE SPECIALTY
SPECIALITY
Parcours type : Management de l’Entreprise en Réseau (MER)
Mention de rattachement : Management des systèmes d’information
Mots Clés : Management, Ingénierie de projets, Systèmes d’information, Organisations en réseau
Etablissement : UNIVERSITE TOULOUSE III PAUL SABATIER
PRESENTATION OF THE YEAR OF M2 INTERNATIONAL MANAGEMENT OF AIR
TRANSPORT AND TOURISM
Activités visées par le parcours-type, en complément de celles décrites pour la mention :
Ingénierie de projets au sein d’organisations réseaux et transverses
Accompagnement et support fonctionnel au déploiement de solutions SI intégrées
Elaboration et mise en œuvre de stratégies nationales et internationales pour des organisations réseaux
Contrôle et coordination d’organisations en réseau
Compétences attestées spécifiques au parcours-type
Ingénierie de projets
Concevoir et piloter un projet dans un contexte d’entreprise étendue et d’organisation réseau
Elaborer et mettre en œuvre des mécanismes de contrôle et de coordination de projets inter-organisationnels
Accompagnement et support fonctionnel au déploiement de solutions SI intégrées
Piloter la conception de solutions SI adaptées à des besoins utilisateurs/clients
Conduire des projets de déploiement de SI au sein de structures réseaux
Elaboration et mise en œuvre de stratégies nationales et internationales
Appréhender la complexité managériale liée à des organisations en réseau dans des contextes nationaux et inter-
nationaux
Identifier les différents types de structures organisationnelles des entreprises en réseau national et international
Concevoir et piloter des stratégies de partenariat nationales et internationales
Contrôle et coordination d’organisations en réseau
Maitriser et mettre en œuvre des méthodes et outils de contrôles et de pilotage adaptés aux organisations en
réseau
Prendre en compte et respecter des valeurs sociétales : environnement et dévelopØpement durable, éthique
Secteurs d’activités :
M. Activités spécialisées, scientifiques et techniques
Spécifiquement M70 Activités des sièges sociaux ; conseil de gestion.
J. Information et Communication
Spécifiquement J 62 Programmation, conseil et autres activités informatiquesTypes d’emplois accessibles avec la
certification
- Chef de projet en entrepreneuriat, SI ou développement managérial
- Assistant PMO (bureau de projet)
- Consultant fonctionnel et organisationnel
- Coordonnateur/animateur de réseaux
- Contrôleur de gestionCodes ROME :
- H1102 Management et ingénierie d’affaires
- M1201 Analyse et ingénierie financière
- M1204 Contrôle de gestion
3- M1402 Conseil en organisation et management d’entreprise - M1703 Management et gestion de produit - M1801 Administration de systèmes d’information - M1806 Conseil et maı̂trise d’ouvrage en systèmes d’information LISTE OF COURSES GIVING ACCESS TO : M1 ENTREPRENEURIAT ET MANAGEMENT DES PMO (TARBES) (EMMSEE), M1 MANAGEMENT DE L’ENTREPRISE EN RESEAU (TOULOUSE) (EMMSRE) Students who have not followed the previous year of the course, please contact the person in charge of the degree. 4
CONTACTS SECTION
CONTACT INFORMATION CONCERNING THE SPECIALTY
PERSON IN CHARGE OF TEACHING AFFAIRS OF M2 INTERNATIONAL MANAGEMENT OF AIR TRANS-
PORT AND TOURISM
NAPOLI Jocelyne
Email : master.mitat@gmail.com
SECRETARY OF STUDENT AFFAIRS OF
WASEK Maelle
Email : maelle.wasek@univ-tlse3.fr Téléphone : +33 561557483
CONTACT INFORMATION CONCERNING THE DISCIPLINE
PERSON IN CHARGE OF THE DISCIPLINE MANAGEMENT DES SYSTÈMES D’INFORMATION
JEAN-AMANS Carole
Email : carole.jean-amans@univ-tlse3.fr
MARTINEZ Isabelle
Email : isabelle.martinez1@univ-tlse3.fr Téléphone : 0686384929
CONTACT INFORMATION FOR THE DEPARTMENT : FSI.LVG-GESTION
HEAD OF DEPARTMENT
JEAN-AMANS Carole
Email : carole.jean-amans@univ-tlse3.fr
DEPARTMENT SECRETARY
ANDISSAC Pauline
Email : pauline.andissac@univ-tlse3.fr
5TABLE SUMMARIZING THE MODULES THAT MAKE UP THE TRAINING PROGRAM
6
Mandatory
Optional
ECTS
Projet
Cours
Stage
TD
page Code Title of the module
First semester
EIMSI3AM KEYS TO SUCCESS 6 O
?? EIMSI3A1 Tutorial 24
?? EIMSI3A2 Professional skills assessement 16
?? EIMSI3A3 Information System Management & Organisational Piloting 10 10
?? EIMSI3A4 Projects Management 10 10
EIMSI3BM METHODOLOGY AND COMMUNICATION TOOLS 8 O
?? EIMSI3B1 English applied to Business Comm. in a Professional Context 40
?? EIMSI3B2 Scientific and Technical English in a professional context 40
?? EIMSI3B3 TOIEC or other language option 24
EIMSI3CM ECONOMIC AND SOCIAL ENVIRONMENT OF AIR TRANS- 6 O
PORT AND TOURISM
?? EIMSI3C1 Economics applied to Air Transport 10 10
?? EIMSI3C2 Economics applied to Tourism 10 10
?? EIMSI3C3 Personal Internship Preparation 7 7
EIMSI3DM RESEARCH & PROJECTS (EDUCATION- RESEARCH- AC- 4 O
TION)
?? EIMSI3D1 Research Design 6 6
?? EIMSI3D2 Training-action : presentation & coordination 30
?? EIMSI3D3 Real Operational Projects 150
23 EIMSI3EM IN-DEPTH DISCIPLINARY RESEARCH 3 F 20
EIMSI3FM AIR TRANSPORT AND TOURISM : STRATEGY AND DE- 6 O
VELOPMENT
?? EIMSI3F1 Sécurité et sûeté du transport aérien 10 10
?? EIMSI3F2 Airport Management 10 10
?? EIMSI3F3 Air Transport and Tourism Regulations 10 10
Second semester
EIMSI4GM ENVIRONMENT, CULTURE & HERITAGE 9 O
?? EIMSI4G1 Gestion des sites du patrimoine mondial (WHS) 10 10Mandatory
Optional
ECTS
Projet
Cours
Stage
TD
page Code Title of the module
?? EIMSI4G2 Airlines Management and Marketing 10 10
?? EIMSI4G3 World Heritage Sites : Environnement and culture (WHS) 10 10
EIMSI4HM PROFESSIONAL INTERNSHIP 21 O
Choose 1 module among the following 3 modules :
30 EIMSI4H1 Internship in a Company 3
31 EIMSI4H2 Research Paper 150
32 EIMSI4H3 Internship as Student-Self Manager 3
78
LIST OF THE MODULES
9UE KEYS TO SUCCESS 6 ECTS 1st semester EIMSI3AM TD : 24h TEACHER IN CHARGE OF THE MODULE NAPOLI Jocelyne Email : master.mitat@gmail.com LEARNING GOALS Master the prerequisites in the 3 core fields of the course (namely : international communication, professionali- zation process and management) to use them professionally in the sectors of air transport and tourism. SUMMARY OF THE CONTENT Customised sessions : speaking in public and language remedial 10
UE KEYS TO SUCCESS 6 ECTS 1st semester
EIMSI3AM TD : 16h
TEACHER IN CHARGE OF THE MODULE
ALLARD Frédérique
Email : frederique.allard@univ-tlse3.fr Téléphone : 05 61 55 60 25
LEARNING GOALS
The PEC system (Portefeuille d’Expérience et de Compétence) professionally guides the students by enhancing
their skills and training and organising their internship and job search.
11UE KEYS TO SUCCESS 6 ECTS 1st semester EIMSI3AM Cours : 10h , TD : 10h TEACHER IN CHARGE OF THE MODULE ALLARD Frédérique Email : frederique.allard@univ-tlse3.fr Téléphone : 05 61 55 60 25 NAPOLI Jocelyne Email : master.mitat@gmail.com LEARNING GOALS What is at stake and what are the guidelines in a company’s information systems, how to manage them via the roll-out of new technologies. 12
UE KEYS TO SUCCESS 6 ECTS 1st semester
EIMSI3AM Cours : 10h , TD : 10h
TEACHER IN CHARGE OF THE MODULE
ALLARD Frédérique
Email : frederique.allard@univ-tlse3.fr Téléphone : 05 61 55 60 25
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Through case studies, this course aims at showing the operational and strategic principles of project manage-
ments.
13METHODOLOGY AND COMMUNICATION
UE 8 ECTS 1st semester
TOOLS
EIMSI3BM TD : 40h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Rules and uses of English in a professional context : Academic research or job search or operational preparations.
Case studies, presentations, conferences on current professional topics with experts in the field of tourism and air
transport management. Practical applications within a professional context.
14METHODOLOGY AND COMMUNICATION
UE 8 ECTS 1st semester
TOOLS
EIMSI3BM TD : 40h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Practical scientific and technical English : analyses of current economic topics within a professional context.
Summary of documents, oral presentations. Assorted supporting materials : articles, audio, documents, video,
multimedia, etc.
15METHODOLOGY AND COMMUNICATION
UE 8 ECTS 1st semester
TOOLS
EIMSI3BM TD : 24h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Learning or improving a second foreign language depending on the country of origin (French, German, Spa-
nish)
16ECONOMIC AND SOCIAL ENVIRONMENT OF
UE 6 ECTS 1st semester
AIR TRANSPORT AND TOURISM
EIMSI3CM Cours : 10h , TD : 10h
TEACHER IN CHARGE OF THE MODULE
FRANCIUS Darnel
Email : darnelfrancius@yahoo.com
LEARNING GOALS
Present economic issues within air transport and international tourism, emphasizing the economic choices that
companies face and how to carry them out.
17ECONOMIC AND SOCIAL ENVIRONMENT OF
UE 6 ECTS 1st semester
AIR TRANSPORT AND TOURISM
EIMSI3CM Cours : 10h , TD : 10h
TEACHER IN CHARGE OF THE MODULE
GUY Jean-Louis
Email : jean-louis.guy@univ-tlse1.fr
LEARNING GOALS
Who are the key stakeholders ? Companies, airports, aerial navigation...
Economics and development of international air transport.
18ECONOMIC AND SOCIAL ENVIRONMENT OF
UE 6 ECTS 1st semester
AIR TRANSPORT AND TOURISM
EIMSI3CM Cours : 7h , TD : 7h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Improve personal skills
19RESEARCH & PROJECTS (EDUCATION-
UE 4 ECTS 1st semester
RESEARCH- ACTION)
EIMSI3DM Cours : 6h , TD : 6h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
learn how to design and implement a scientific research scheme or a professional engineering project within the
allotted time
20RESEARCH & PROJECTS (EDUCATION-
UE 4 ECTS 1st semester
RESEARCH- ACTION)
EIMSI3DM TD : 30h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Project follow-up and feedback.
21RESEARCH & PROJECTS (EDUCATION-
UE 4 ECTS 1st semester
RESEARCH- ACTION)
EIMSI3DM Projet : 150h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
A team operational project for an organisation or a research laboratory.
22UE IN-DEPTH DISCIPLINARY RESEARCH 3 ECTS 1st semester
EIMSI3EM TD : 20h
TEACHER IN CHARGE OF THE MODULE
REMY Eric
Email : eric.remy@univ-tlse3.fr Téléphone : 0670378541
23AIR TRANSPORT AND TOURISM : STRA-
UE 6 ECTS 1st semester
TEGY AND DEVELOPMENT
EIMSI3FM Cours : 10h , TD : 10h
LEARNING GOALS
Liberalization of air traffic and globalization : global consequences in terms of security, continual progress. Case
studies.
24AIR TRANSPORT AND TOURISM : STRA-
UE 6 ECTS 1st semester
TEGY AND DEVELOPMENT
EIMSI3FM Cours : 10h , TD : 10h
LEARNING GOALS
International and European civil aviation law, airport administrative and legal management.
25AIR TRANSPORT AND TOURISM : STRA-
UE 6 ECTS 1st semester
TEGY AND DEVELOPMENT
EIMSI3FM Cours : 10h , TD : 10h
TEACHER IN CHARGE OF THE MODULE
PAPON Norbert
Email : norbert.papon@enac.fr
LEARNING GOALS
Transportation Security guidelines. Passenger support. Special procedures. Intelligence-driven strategy designed
to improve both security and passenger experience.
26UE ENVIRONMENT, CULTURE & HERITAGE 9 ECTS 2nd semester
EIMSI4GM Cours : 10h , TD : 10h
LEARNING GOALS
Monitoring WH sites around the world.
27UE ENVIRONMENT, CULTURE & HERITAGE 9 ECTS 2nd semester EIMSI4GM Cours : 10h , TD : 10h LEARNING GOALS Marketing and financial management of airlines : Special features of Ølow costØ airlines ; global alliances, air transport distribution, commercial policies and marketing practices according to domestic, regional, or foreign companies. Managing World Heritage Sites : identifying needs for capacity building for WHS conservation and management activities. 28
UE ENVIRONMENT, CULTURE & HERITAGE 9 ECTS 2nd semester
EIMSI4GM Cours : 10h , TD : 10h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
.
To learn to Ømanage marketsØ by acquiring basic knowledge and studying the tools and specific practices of air
transport.
To become aware of strategic issues linked to sales, marketing and quality standards.
To have a general outlook on the exploitation of airports and service quality in airports and on their strategies,
issues and perspectives.
Practical case studies : Heritage conservation and management activities. Human factors and aerial security,
certification, software programs, procedures, maintenance, continual training.
29UE PROFESSIONAL INTERNSHIP 21 ECTS 2nd semester
Sous UE Internship in a Company
EIMSI4H1 Stage : 3 mois minimum
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Carry out a 4-month mission within a company or organization and be able to comply with the local rules and
regulations and to draw up a formal internship report.
30UE PROFESSIONAL INTERNSHIP 21 ECTS 2nd semester
Sous UE Research Paper
EIMSI4H2 Projet : 150h
TEACHER IN CHARGE OF THE MODULE
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Research students have to engage in research seminars, scientific investigation and have to draw up a research
report.
31UE PROFESSIONAL INTERNSHIP 21 ECTS 2nd semester
Sous UE Internship as Student-Self Manager
EIMSI4H3 Stage : 3 mois minimum
TEACHER IN CHARGE OF THE MODULE
ALLARD Frédérique
Email : frederique.allard@univ-tlse3.fr Téléphone : 05 61 55 60 25
NAPOLI Jocelyne
Email : master.mitat@gmail.com
LEARNING GOALS
Their main concern will be to set up their own company and reach the objectives fixed beforehand.
32GLOSSARY
GENERAL TERMS
DEPARTMENT
The departments are teaching structures within components (or faculties). They group together teachers lecturing
in one or more disciplines.
MODULE
A semester is structured into modules that may be mandatory, elective (when there is a choice) or optional
(extra). A module corresponds to a coherent teaching unit whose sucessful completion leads to the award of
ECTS credits.
ECTS: EUROPEAN CREDITS TRANSFER SYSTEM
The ECTS is a common unit of measure of undergraduate and postgraduate university courses within Europe,
created in 1989. Each validated module is thus assigned a certain number of of ECTS (30 per teaching semester).
The number of ECTS depends on the total workload (lectures, tutorials, practicals, etc.) including individual work.
The ECTS system aims to facilitate student mobility as well as the recognition of degrees throughout Europe.
TERMS ASSOCIATED WITH DEGREES
Degrees have associated domains, disciplines and specialities.
DOMAIN
The domain corresponds to a set of degrees from the same scientific or professional field. Most of our degrees
correspond to the domain Science, Technology and Health.
DISCIPLINE
The discipline corresponds to a branch of knowledge. Most of the time a discipline consists of several specialities.
SPECIALITY
The speciality constitutes a particular thematic orientation of a discipline chosen by a student and organised as
a specific trajectory with specialised modules.
TERMS ASSOCIATED WITH TEACHING
LECTURES
Lectures given to a large group of students (for instance all students of the same year group) in lecture theatres.
Apart from the presence of a large number of students, lectures are characterized by the fact they are given by a
teacher who defines the structure and the teaching method. Although its content is the result of a collaboration
between the teacher and the rest of the educational team, each lecture reflects the view of the teacher giving it.
TD : TUTORIALS
Tutorials are work sessions in smaller groups (from 25 to 40 students depending on the department) led by a
teacher. They illustrate the lectures and allow students to explore the topics deeper.
33TP : PRACTICALS Teaching methods allowing the students to acquire hands-on experience concerning the knowledge learned during lectures and tutorials, achieved through experiments. Practical classes are composed of 16 to 20 students. Some practicals may be partially supervised or unsupervised. On the other hand, certain practicals, for safety reasons, need to be closely supervised (up to one teacher for four students). PROJECT A project involves putting into practice in an autonomous or semi-autonomous way knowledge acquired by the student at the university. It allows the verification of the acquisition of competences. FIELD CLASS Field classes are a supervised teaching method consisting of putting into practice knowledge acquired outside of the university. INTERNSHIPS Internships are opportunities enabling students to enrich their education with hands-on experience and to apply lessons learned in the classroom to professional settings, either in industry or in research laboratories. Internships are strongly regulated and the law requires, in particular, a formal internship convention established between the student, the hosting structure and the university. 34
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