MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...

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MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
MSC (MicroSave Consulting)
Welcome to a rewarding career with
The world’s local expert in financial, economic,
and social inclusion in the digital age
MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
We are MSC
The world’s local expert in financial inclusion

    MicroSave Consulting or MSC is a boutique
    consulting company that drives financial,
    economic, and social inclusion by partnering
    with participants in digital ecosystems.                   International financial                            180 multilingual staff         Projects in ~65
                                                              inclusion consulting firm                            in 11 offices around            developing
                                                                  with 20+ years of                                     the world                   countries
                                                                     experience
    We work with our clients and partners across
    the globe to achieve sustainable performance
    improvements and unlock enduring value.                                             550+                                                Over 850
                                                                                       clients                                             publications

    With our support, clients can seize digital
                                                                Helped develop digital government-                                         Implemented
    opportunities, address the mass market, and
                                                                 to-person (G2P) services used by                                 850+ Digital Financial
    future-proof their operations.
                                                                      875 million+ people                                        Services (DFS) projects

                                                                     275+ financial inclusion
                                                                     products and channels that                                       Trained 9,000+
                                                                        55 million+ people                                        leading financial inclusion
                                                                                        now use                                      specialists globally

2                                           All rights reserved. This document is proprietary and confidential.
MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
Our inspiration
A world in which all people have access to high-quality, affordable, market-led financial, economic,
and social services in the digital age.

Our mission
To strengthen the capacity of institutions to deliver market-led, scalable financial, economic and
social inclusion in the digital age to all people through:

    Guiding policy and facilitating partnerships to develop
    enabling ecosystems

    Comprehensive, customized strategic advice

    Actionable, on-site, operational assistance

3                                        All rights reserved. This document is proprietary and confidential.
MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
The sectors we work in
We provide impact-oriented business consulting services
MSC has a strong reputation for high-quality work with a wide range of institutions. Over the past 20 years, we have
managed over 3,500 projects in more than 65 developing countries. Our experts come from a variety of fields and help
clients gain a critical edge in the competitive market.

        Banking, financial      Water, sanitation,      Government and        Micro, small,        Social payments
           services, and       and hygiene (WASH)         regulators          and medium            and refugees
         insurance (BFSI)                                                   enterprise (MSME)

                      Gender and               Education            Digital and             Agriculture
                        youth                  and skills            FinTech

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MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
Multifaceted expertise
Advisory that helps you succeed in a rapidly evolving market
MSC deeply understands its clients, their needs, aspirations, perceptions, and behaviors. We leverage the opportunities
of the digital age to help create a better, more efficient, and profitable business that focuses on the customers and the
market

    Policy and strategy       Products and channels        Research and              Organizational           Digital technology
                                                             analytics               transformation             and channels

                                                                                                  Government
                     Design thinking           Marketing and              Training
                                                                                             regulations and policy
                     and innovation           communication

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MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
Position : Senior Manager - Afrique francophone
Vous êtes un fonceur bilingue ? Vous souhaitez jouer un rôle de catalyseur dans le
développement des services financiers et de l'agriculture en Afrique francophone ? Nous                                        Expérience: 7 à 12 ans
sommes à la recherche d'un chef d'équipe capable de nourrir, de faire grandir et de réaliser le
plein potentiel de notre équipe francophone pour fournir des services de conseil de premier                                    Localisation: Dakar, Sénégal
ordre et aider les gouvernements, les régulateurs, les fournisseurs de services financiers et                                  Type d'emploi : Temps plein
FinTech à utiliser la révolution numérique. Nous attendons de cette équipe qu'elle se
développe - professionnellement et en nombre - et vous pouvez être à l'avant-garde de ce
changement!
Compétences essentielles
Le candidat doit parler couramment le français et l'anglais et doit être capable de se concentrer sur la
gestion du changement tout au long du cycle de vie des projets, à travers les parties prenantes et les
fonctions commerciales. Il doit apporter une capacité exceptionnelle à mettre en œuvre et à évangéliser
l'utilisation des meilleures pratiques de conseil et de gestion de projet. Il s'agit notamment de plans de
projet, de rapports et de réunions hebdomadaires sur l'état d'avancement, de journaux de résolution des
problèmes prioritaires, de journaux des risques, y compris les mesures d'atténuation, et de plans de
transition, entre autres.

Qualifications en matière d’éducation
Un diplôme de niveau master (ou supérieur) dans toute discipline ou d'autres qualifications
                                                                                                                                    Consultez les détails de
professionnelles pertinentes en fonction des domaines de spécialisation
                                                                                                                                    l'emploi et postulez ici

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MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
Rôles et responsabilités
Responsabilités clés
Le Senior Manager - Afrique francophone aura les responsabilités suivantes :
    Diriger la planification et la mise en œuvre de missions impliquant des équipes de projet
    Développer et soumettre des propositions pour générer des affaires, en particulier pour les marchés francophones, en collaboration avec des domaines
    à travers l'Asie et l'Afrique
    Fournir des solutions à des problèmes commerciaux complexes pour des domaines de responsabilité où l'analyse des situations nécessite une
    connaissance approfondie des objectifs organisationnels ainsi que l'élaboration et la présentation de conclusions prioritaires issues de l'analyse des
    lacunes du projet
    Effectuer des évaluations du paysage des principales parties prenantes du projet afin de déterminer les connaissances, les lacunes ou les défis des
    parties prenantes, ainsi que les autres risques ou obstacles au succès, et encadrer les membres de l'équipe dans ces tâches. En outre, élaborer des
    plans d'exécution, d'atténuation des risques et de transition afin de créer un cadre reproductible pour une exécution de qualité des projets
    Développer des relations de travail solides avec les clients et répondre à leurs attentes
    Travailler en tant que conseiller de confiance pour le client et assurer une direction éclairée au-delà de ses attentes
    Se concentrer sur la gestion du changement tout au long du cycle de vie du projet pour l'ensemble des parties prenantes et des fonctions de
    l'entreprise et toujours prévoir plusieurs étapes à l'avance
    Diriger les réunions des parties prenantes et établir des comptes rendus de suivi (le cas échéant), en utilisant les meilleures pratiques
    Dispenser des cours de formation sur le contrôle de la qualité, préparer des documents de recherche, élaborer un programme d'études et fournir une
    assistance technique aux clients
    Tirer des leçons, des aperçus et des opportunités plus larges des projets et les partager de manière formelle et informelle avec les collègues de MSC, en
    français et en anglais
Attentes principales
    Exécution des activités     Développement du capital                     Développement commercial                            Planification et gestion des ressources
                                humain
                                                                                                                                                           Consultez les détails de
7                                                          All rights reserved. This document is proprietary and confidential.                             l'emploi et postulez ici
MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
Working at MSC:
A great career choice!
MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
What makes MSC a great career choice?
MSC promotes the exposure and appreciation of on-ground realities of policies, regulations, and development
initiatives that affect the lives of people who live in poverty. We simultaneously strive to enhance the consulting skills
of future development practitioners.

    Experience actual         An array of projects               Travel and see your                              Everyone is a            We value
    on-ground impact          with global exposure               work come to life                                leader                   relationships
    We are biased towards     MSC gives you the                  We offer you the                                 At MSC you will be       We place immense value
    working on the ground     chance to work on                  chance to travel to                              encouraged to take up    on our people and
    and go beyond merely      current substantial                distant places and                               positions of             believe in fostering
    providing an advisory     problems with teams                witness the impact of                            leadership. We           great relationships
    report to our clients.    from across the world.             our interventions.                               provide constant         at the workplace. Our
    The results of our work   With us, you will work in                                                           opportunities to         employee-friendly
    are therefore tangible    the areas of social,                                                                develop the skills you   environment reflects
    and hence much more       economic, and financial                                                             need to lead and drive   the highest standards
    gratifying.               inclusion and beyond.                                                               initiatives in a         of ethics
                                                                                                                  consistent manner.       and professional
                                                                                                                                           conduct and thrives on
                                                                                                                                           collaboration.

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MSC (MicroSave Consulting) - Welcome to a rewarding career with The world's local expert in financial, economic, and social inclusion in the ...
What does it take to be a part of the team?

                                Robust and                                             The ability to lead                                    The ability to develop                  A strong field
                                analytical                                             assignments with                                       and implement                           orientation and
                                problem-solving                                        diverse project                                        training programs                       proven
                                skills coupled with                                    teams and with                                                                                 interpersonal
                                curiosity                                              minimal                                                                                        skills
                                                                                       supervision

 Self-driven and organized                                  A solid command of                                    The ability to develop                          Advanced                              Leadership skills
 individuals who                                            spoken and written                                    client relationships                            proficiency in MS                     that include
 add value to a team                                        English and exposure                                  and win business                                Excel, Word, and                      decision-making,
 setting and possess the                                    to SPSS and Stata if                                                                                  PowerPoint                            problem-solving,
 ability to adhere to                                       the interest lies                                                                                                                           and people-
 deadlines. Should be                                       within the research                                                                                                                         management
 comfortable working in a                                   group                                                                                                                                       skills
 multicultural
 and diverse environment.

1 Please   review the guidelines established at https://www.in.ckgs.us/visa/intern-visa to determine eligibility requirements for an Indian Intern Visa

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The values of MSC

                                             Continuous
                                             improvement                                                              Diversity
                                                                                                                      We encourage a variety of opinions and
Collaboration                                We encourage new ways of doing things,
                                             strive to continuously develop ourselves,                                diverse viewpoints and we create an
We work together in the highest spirit of    and make improvements in the approaches                                  inclusive environment for people from
cooperation, understanding, and empathy.     to our work.                                                             different cultural and ethnic backgrounds.

                                                                                                                      Respect
Passion and energy                           Professionalism                                                          We value the contribution each of us
We bring enthusiasm, passion, and positive   We are committed to maintaining the                                      makes, we respect each other’s time, and
energy towards building an enriched          highest standards of integrity, objectivity,                             we listen not just with the ears but with
workplace.                                   and confidentiality.                                                     the heart.

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Inside the exciting world of MSC!

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Inside the exciting world of MSC!

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We are proud of our rich history of social impact

MicroSave Consulting (MSC) started as       Developed and
a project funded by DFID, the Ford          disseminated toolkits and                                                                    Diversified to various thematic
Foundation, UNCDF, and the                  provided technical                                                                           areas of inclusive and
                                                                                              Transformed from a
Development Cooperation                     assistance to African banks                                                                  responsible finance and
                                                                                              donor-funded
Department of the Governments of            and MFIs on product                                                                          responded to call for proposals
                                                                                              project to a
Norway and Austria. At the time, we         development and                                                                              with IFC’s study on Deposit
                                                                                              consulting company
worked to support product innovation        institutional transformation                                                                 Mobilization in South Asia
and increase the availability of high-      to a market-led approach
quality financial services for the poor
in East and Southern Africa

         1998               2000 – 2003        2003-2007                  2006                            2007                  2008-10               2010           2012

                    Carried out demand and                       Established the                                       Expanded to Latin America,         Won the HSBC-ACCESS
                    supply-side research through                 head office in                                        the Pacific, and South and         Microfinance Award for
                    our “market-led approach”                    Lucknow, India                                        Southeast Asia—Sri Lanka,          Support Organization and
                    in East and South Africa                                                                           Bangladesh, the Philippines,       received funding for the
                                                                                                                       Indonesia, and Nepal.              Agent Network Accelerator
                                                                                                                                                          Program (ANA)

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We are proud of our rich history of social impact

Commenced work with JPMC and CIIE (IIM-A) to set up a                 Started our Francophone Africa                                 Extended operations to
financial inclusion lab for FinTechs in India. Received funding       operations with support from                                   Vietnam, East Timor, Myanmar,
from the Bill & Melinda Gates Foundation (BMGF) to work               Mastercard Foundation and                                      and Zambia. Won a large
with NITI Aayog on the Pathways to Enhancing Financial                strengthened the regulatory                                    project on digital financial
Inclusion (PEFI) in India project.                                    environment for DFS in                                         services from MM4P in Uganda.
Rebranded from MicroSave to MSC to reflect our focus
                                                                      Indonesia with the funds                                       Began strategic policy work for
and nature of work more accurately
                                                                      received from BMGF                                             the Government of India.

          2019                   2018                  2017                           2016                             2015                  2014                      2013

 Diversified to multiple sectors, including     Contracted by the Metlife                                        Launched MI4ID—MSC’s                 Started The Helix Institute of
 health, AgTech, and digital                    Foundation to study the role                                     flagship socio-behavioral            Digital Finance and received
 transformation. Began exploring emerging       of fintech in financial                                          research and design                  multi-year funding from BMGF
 technology platforms, such as distributed      inclusion across multiple                                        approach. Received a                 for the Digital Financial
 ledgers (blockchain), artificial               countries in Asia. BMGF                                          grant from FSD to expand             Inclusion in India project
 intelligence, and advanced data analytics.     extended the second round of                                     The Helix curricula.                 (DFII-I)
 Received a certificate of appreciation by      funds for digital financial
 the Ministry of Social Affairs in Indonesia    inclusion projects in India
 for our work in research and evaluation.

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MSC is recognized as the world’s local expert in economic, social,
and financial inclusion
                                                                                                                              Some of our partners and clients

  International financial,          180+ staff in 11               Projects in ~65
social & economic inclusion        offices around the            developing countries
 consulting firm with 20+                 world
    years of experience
                                 Our impact so far

                 550+                                      >850
                clients                                 publications

      Assisted development of digital
                                                            Implemented
            G2P services used by
        875 million+ people                          >850 DFS projects

                Developed
        275+ FI products                              Trained 9,000+
        and channels now used by
                                                  leading FI specialists globally
        55 million+ people

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MSC corporate brochure   |    Contact us at info@microsave.net

Asia head office                                                                 Africa head office
28/35, Ground Floor, Princeton Business Park,                                    Shelter Afrique House, Mamlaka Road,
16 Ashok Marg, Lucknow, Uttar Pradesh, India 226001                              P.O. Box 76436, Yaya 00508, Nairobi, Kenya
Tel: +91-522-228-8783 | Fax: +91-522-406-3773 | Email: manoj@microsave.net       Tel: +25-420-272-4801 | Fax: +25-420-272-0133 | Email: anup@microsave.net
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