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Between Us Spring/Summer 2015
Printemps/Eté2015
Entre Nous
ISSN 1181-6120
Volume 25, Issue 1
Special Project in Cedarwood-Sandalwood-
Baycrest Community
In the summer of 2014, SEOCHC WELCOME and WORKING SMARTER
conducted a needs assessment in INTRODUCTIONS The different programs and
the community of Cedarwood / After the welcoming address by services were then grouped by
Sandalwood/ Baycrest. The Councillor Cloutier, participants population rather than agency.
results of the needs assessment were asked to draw a self-portrait Partners were able to see
outlined a number of initiatives and share why they like working duplication of services, gaps in
that would support a healthier in the community: services and ways of working
and more vibrant neighborhood. “I like giving back to a together to increase outreach
One of the recommendations was community that has given me and efficiency.
to hire a community developer to so much”.
coordinate and implement a “Helping someone brings Overall the workshop was a
number of community happiness. The foundation great success! Many of the
engagement activities. upon which all other partners were enthusiastic
development happens”. about how they could work
In January 2015, Valerie Assoi together to better serve the
was hired as the full time “Love people, human stories,
seeing change, love seeing community. There was also
Community Developer for this discussion about new
special project. Recently she more happy people,
“Would like to see a community initiatives in the future.
organized a very successful
service provider workshop to with fewer conflicts”.
“Enjoy being involved and Valerie’s next step will be to
outline current and possible set up office hours in the
future programs and services in helping build a stronger,
healthier community”. newly renovated community
this area. The workshop had 27 agency space at 2850
participants from 12 “Connecting and meeting new
people and helping those less Cedarwood Drive as well as
organizations as well as host several resident
representatives from fortunate”.
engagement conversations.
Timbercreek Communities and all MAPPING OUR PROGRAMS and
three levels of government. SERVICES in the COMMUNITY For more information, please
The workshop agenda was: Each organization presented contact Valerie Assoi at :
-Welcome and introductions; what programs and services they 613-737-5115 x 2786
-Mapping our programs and currently offer. They were then valeriea@seochc.on.ca
services in the community; grouped by populations served
-Working smarter - building including youth, families, seniors,
relationships to work together newcomers & other groups in
more efficiently. order to create Action Teams and
work smarter together.
Page 2 Between Us / Entre Nous
Projet special pour la communaute de Cedarwood-
Sandalwood-Baycrest
A l’ete de 2014, le CSCSEO a intelligemment – nouer des population desservie : jeunesse,
realise une analyse des besoins rapports et travailler plus familles, aînes, nouveaux
dans la communaute de efficacement en commun. arrivants, dans le but de mettre
Cedarwood-Sandalwood- sur pied des equipes
Baycrest. Les resultats de cette BIENVENUE ET d’intervention et de travailler
analyse des besoins ont fait PRÉSENTATIONS plus intelligemment en commun.
ressortir certaines initiatives qui Apres le mot de bienvenue du
appuieraient un quartier plus conseiller Jean Cloutier, les TRAVAILLER PLUS
sain et plus dynamique. Une des participants ont ete invites a INTELLIGEMMENT
recommandations consistait brosser un autoportrait et a Les differents programmes et
dans l’embauche d’un agent (ou decrire pourquoi ils aiment services ont ete regroupes
d’une agente) de developpement travailler dans la communaute. ensuite en fonction de la
communautaire dont le role « J’aime redonner à la population plutot que par
serait de coordonner des communauté qui m’a tant agence. Les partenaires ont pu
activites d’engagement donné. » decouvrir le dedoublement des
communautaire et de mettre en « Aider quelqu’un me rend services, les lacunes et les
œuvre quelques initiatives. heureux. C’est à partir de là manieres de travailler en
que tout autre commun afin d’accroître le
En janvier 2015, Valerie Assoi a développement se produit. » rayonnement et l’efficacite.
ete embauchee comme agente de « J’aime les gens, les
developpement communautaire anecdotes humaines, le L’atelier a ete couronne de
a plein temps pour ce projet changement; j’aime voir des succes. Plusieurs partenaires ont
special. Tout recemment, elle a gens plus heureux; manifeste leur enthousiasme sur
organise un atelier fort reussi j’aimerais voir une les possibilites de collaboration
pour les fournisseurs de services communauté avec moins de afin de mieux servir la
afin de passer en revue des dissensions. » communaute. Il a egalement ete
programmes actuels ou J’aime bien être engagé et question de nouvelles initiatives
possibles a l’avenir dans ce aider à édifier une pour l’avenir.
secteur. L’atelier a reuni communauté forte et saine. »
27 participants representant une Rencontrer et tisser des liens La prochaine etape pour Valerie
douzaine d’organisations, ainsi avec de nouvelles personnes sera d’organiser ses heures
que des representants de et aider les gens moins d’ouverture dans les nouveaux
Timbercreek et des trois paliers fortunés. » locaux de l’agence
de gouvernement. communautaire sur la
ORGANIGRAMME DE NOS promenade Cedarwood, en plus
L’ordre de jour de l’atelier etait PROGRAMMES ET SERVICES d’engager le dialogue avec
le suivant : DANS LA COMMUNAUTÉ plusieurs residents.
-Bienvenue et présentations; Les organisations ont explique
-Organigramme de nos tour a tour la nature de leurs Pour plus de renseignements,
programmes et services programmes et services actuels joindre Valerie Assoi :
dans la communauté; respectifs. On les a ensuite 613-737-7195 ou
-Travailler plus regroupees en fonction de la valeriea@seochc.on.ca.
Volume 25, Issue 1 Page 3
Staff Profile: Kelli Tonner—Growing up at
South-East Ottawa Community Health Centre
After graduating with a degree become included and engaged larger, ground
in Law and Criminology, Kelli citizens. They often call to express floor space, in
Tonner thought she would have their thanks for our help. a building that
a career working with young would be a hub
offenders. However, when Kelli reports that some of the for community serving
government cutbacks challenges of her job are the agencies, and that we would
eliminated her job in overwhelming needs of our clients become well known in our
Corrections in 1998 she started and community and our inability community and beyond.
working at South-East Ottawa to meet those needs due to funding
Community Health Centre. restrictions. This means having to CHC’s value the contributions
make difficult decisions around the of diverse individuals and
Over the years she has served allocation of resources. As a have a strong focus on early
in the role of Youth Worker, service organization we sometimes intervention and community
Program Coordinator of Youth feel the pressure to do more with development to support
for Futures, Health Promoter less. Another challenge is the positive, sustainable change.
for Youth, Coordinator of investment in intervention and Kelli views CHCs as “one-stop
Community Services and, since acute care instead of prevention shops,” system navigators,
2007, as Director of Community and primary care. Her concern is people connectors, advocators
Services, Better Beginnings always that the vulnerable voices and cheerleaders.
Better Futures, and Early Years. of the clients we serve are Colleagues describe Kelli as a
sometimes not being heard. heartfelt, caring person, who
Kelli has found this job both wants to do her very best for
challenging and rewarding. The biggest change Kelli has individuals, families and
She is proud to work for an witnessed over time is the huge community.
organization that strives to growth in the number and variety
support people and lives its of programs and services we offer. She is energetic, enthusiastic,
Mission and Values every day. But while our growing staff come efficient and supportive. She
In the 17 years she has worked with a greater diversity in skills is a high achiever and
here she has witnessed the and backgrounds, they all share multitasker, but she is always
direct and lasting impact of the the same values and commitment willing to help others even
services we offer to people in to the community we serve. Kelli when she has a lot on her own
our community. Young people believes that in all the years she plate. A stellar “gem” of an
she worked with who were has worked here, there has never employee, Kelli embodies our
struggling with multiple issues been a sense of “Mission Drift”, or Mission and Values, because
have grown up to be successful moving away from our core values. she believes that Every One
members of the community Matters.
with families of their own. When asked where she would like
Families who arrived here to see the Centre in 5 years, Kelli Submitted By,
traumatized by their said she hopes we will continue to Jeannie Page,
immigration experience and be a leader in collaborative Executive Assistant
confronted with confusing community partnerships that focus
bureaucracy were helped on vulnerable neighbourhoods. In
through our Community the best of all possible worlds, she
Connections program to would like to see us relocate to a
Page 4 Between Us / Entre Nous
1355 Bank Street Hunt Club Riverside Site at
3320 Paul Anka Dr.
Gentle yoga for the Body and the Mind
Health Promotion Drop-Ins
Viactive Exercises: Presentations and Discussion
Chair exercises, strength exercises Group
and dance movements. Various Foot Care. Nurse provides foot
spots in the community. care services. $15 by
appointment only
Wise Adults Seminars. Presentations
and Discussion Group Urban Pole Walking. We start
with a warm up and then go
Free Dental Screening. Come see a
Nordic Pole walking in the fresh
dental hygienist.
air. We provide walking poles
From Soup to Tomatoes Exercise
program. This program will be For more information call:
delivered using OTN (Ontario Diane Rose
Telemedicine Network) services. Come
(613) 247-1600 Ext. 321
check out this new technology and
renowned exercise program.
For more information call:
(613) 737-7195 Ext. 2323
We have seniors’ programs running at many sites!
Everyone is welcome. Registration is open and ongoing.
*Please note that if you are a new client to the Centre, you will need to register before
participating in a program. Exercise programs require a short assessment before
participating. Please call to speak with the Seniors Health Promotion staff.
Volume 25, Issue 1 Page 5
Thank you, Stephanie!
Eight years ago, one of our staff well as fundraisers and seniors’ create beautiful music. Music can
members, Nathalie, was residences. After eight years of transcend differences and build
singing in a community choir, leading, accompanying and positive relationships, which is
where she met Stephanie singing with the choir, Stephanie crucial in a healthy organization.”
Coward-Yaskiw. will be stepping down as of June
to pursue work in her other field There are challenges to
Stephanie had developed a of passion, conflict resolution. I sustaining a choir in the
program called “Music for recently sat down to talk to workplace, of course. The
Living: Finding Your Voice”, Stephanie about her experience greatest is that people’s jobs
which was designed to prepare with our choir. come first, and so often they are
people to sing in a choir, and unable to attend weekly practices
Nathalie invited her to offer on a regular basis. In a small
that program to staff at South- choir, this has an impact on the
East Ottawa Centre. blend of voices, and it takes a lot
of energy for the choir leader to
The program included practical work with whoever shows up
exercises, like breathing, pitch and give them the confidence to
and articulation, as well as sing out their part.
giving participants the
confidence to sing in harmony Stephanie has many great
with others. memories with the choir over the
Left to Right: Stephanie, Jeannie, Wendy, Sandy, years, both during our more
The first phase of Music for Iain and Helen at Grocery Bus Christmas Party.
intimate practice times or when
Living resulted in a group of When I asked about the benefits we were performing in public.
committed staff members who of singing at work, Stephanie’s There were times during a
enjoyed coming together on face lit up as she responded practice when a song would
their lunch hours to make “There are so many. For the trigger an emotional response
music, and so a second phase individual, singing contributes to from one of the members, and
was offered. Eventually the their physical, mental and social they would share a story that
participants “graduated”, but wellbeing. There are would bring us all to tears or fits
nobody wanted to give it up, scientifically proven of laughter. There were fun,
and so the group morphed into physiological changes to the informal times when we sang
a choir, which came to be body when we sing,” she Christmas carols in the lobby of
called “Sisters in Song and One explained, “more oxygen our building, and when we sang
Brother”. circulates to the organs, we have for a group of families at Better
better posture, and our mental Beginnings, and folks sang along
Over the years choir members health and immune system are who might not have ever had the
have come and gone, but a core boosted. For an organization opportunity to sing in a group
group has remained. The choir like a health centre, the choir before. There was a memorable
has performed at such events brings together staff from concert when we sang at the
as the annual Christmas party, different departments who Perley-Rideau and the residents
Volunteer Appreciation Events, might not normally interact, to (Continued on page 8)
Annual General Meetings, as
Page 6 Between Us / Entre Nous
Rhubarb Cupcakes with
Strawberry Cream Cheese Icing
Rhubarb and strawberry is a much-loved Preparation
combination enjoyed in pies and preserves. The Line a muffin pan with paper liners; set aside. In
rhubarb is in the cupcake with strawberry jam in medium bowl, whisk together flour, baking
the icing to get that special taste in every bite! powder and salt.
Baking Time: 20 to 22 minutes In large bowl, using electric mixer, beat butter
until creamy. Gradually beat in sugar until well
Preparation Time: 25 minutes
combined. Beat in eggs, one at a time. Add
Cupcakes: 12 vanilla and beat until fluffy. Gradually beat in
flour mixture, alternating with milk, just until
smooth. Stir in rhubarb. Using ice cream scoop or
Ingredients
large spoons, spoon batter into prepared muffin
1 cup (250 mL) all-purpose flour
pan, filling about 3/4 full.
1 tsp (5 mL) baking powder
1/4 tsp (1 mL) salt Bake in 350°F (180°C) oven for 20 to 22 minutes,
1/3 cup (75 mL) butter, at room temperature or until tester inserted in centre comes out
3/4 cup (175 mL) granulated sugar clean. Let cool in pan on a rack for 5 minutes;
2 Ontario Eggs remove cupcakes onto rack and cool completely.
1/2 tsp (2 mL) vanilla
1/4 cup (50 mL) Ontario Milk Icing:
3/4 cup (175 mL) diced Ontario Rhubarb In medium bowl, using electric mixer, beat cream
(about 1/4-inch/0.5 cm) cheese and butter until smooth. Beat in jam. Add
icing sugar and milk; beat until very
Icing: smooth. Spread icing over cooled cupcakes (or
1/4 cup (50 mL) cream cheese, softened use piping bag). If desired, drizzle a bit of
1 tbsp (15 mL) butter, at room temperature strawberry jam (thinned with a bit of water),
3 tbsp (45 mL) strawberry jam over icing. Store in airtight container and
2 cups (500 mL) icing sugar, sifted refrigerate up to 3 days.
2 tsp (10 mL) Ontario Milk
Strawberry jam (optional) Nutrients per serving
1 Cupcake:
Protein: 3 grams
Fat: 9 grams
Carbohydrate: 45 grams
Calories: 280
Fibre: 0 gram
Sodium: 140 mg
Volume 25, Issue 1 Page 7
Let’s Think Green this Spring and Summer
It’s become well known that vinegar is useful in
many ways. From helping keep windows streak 4. Wash Produce: Vinegar may help remove
free, to cleaning an apple before you take a bite, bacteria from fruits and vegetables. Mix three
vinegar can be a eco-friendly aid to help us parts water to one part white vinegar in a
complete many of the day to day tasks we face. spray bottle. Spray your produce thoroughly
and then rinse with water.
We have compiled a short list of a few ideas that
we thought were pretty cool: 5. Freshen your microwave: Rid of
microwave odour by boiling a bowl of
1. Non-toxic oven cleaner: Fill a spray bottle vinegar and water in the microwave. The
with vinegar and spray the inside of your oven boiling vinegar will fill the microwave with
generously. Sprinkle baking soda over the steam. Allowing the steam to stay in the
vinegar soaked surface and let it fizz. If the microwave for a couple of minutes will also
fizzing is unimpressive apply more vinegar loosen dried food. All you’ll need to do is
and baking soda. After it has soaked for 10-15 wipe it dry and you’re done.
minutes, scrub away with a scouring sponge
and wipe clean with a wet cloth. Though this For more ideas, visit this site:
may not be the best solution for cleaning an
oven that has just cooked a turkey dinner, it is www.davidsuzuki.org/what-you-can-do/queen-
an affordable, fumeless, eco-friendly way to of-green/faqs/cleaning/10-brilliant-uses-for-
handle typical oven messes and keep your vinegar---room-by-room/
oven clean throughout the year.
Submitted By:
2. Clean Windows: Mix 2 tablespoons of white The Green Team
vinegar with 500 mL of water in a spray South-East Ottawa CHC
bottle. Spray windows and then scrub with
newspaper (not paper towels, which cause
streaking). Don’t forget to dispose of your wet
newspaper in your green bin!
3. Revitalize your Laundry: Get rid of odours,
refresh your colours and brighten your whites
by adding a capful of white vinegar to your
laundry. You can also whiten dingy socks and
dishcloths by boiling them in a pot of water
with a cup of distilled vinegar. After you boil
them, soak them for 6 hours and then wash
them as per usual.Page 8 Between Us / Entre Nous
(Continued from page 5)
Between Us ~ Entre Nous is published three times a year were clearly engaged and
by South-East Ottawa Community Health Centre. enjoyed singing along with some
Editor: Kelli Tonner of the old familiar tunes. And
over the years there have been
Proof Readers: James Tanguay
many magical moments when
Martha Smith
the harmonies are just right and
we created a beautiful sound
Letters, articles or suggestions are always welcome. Please together.
address correspondence to the Editor at the address
below. Stephanie is stepping down at
South-East Ottawa Community Health Centre this time not because she wants
1355 Bank St., Suite 600 to, but because she needs to
Ottawa, Ontario K1H 8K7 focus on her family and career.
She said it has been an “amazing
privilege” to sing and work with
The opinions expressed in this Newsletter are not
our choir. She has tremendous
necessarily those of the Board of South-East Ottawa
respect for the work our Health
Community Health Centre.
Centre does in the community,
and for the dedication and
commitment of the SEO staff.
We will miss you, Stephanie, but
we are so grateful for the time
you spent with us and the
Staff Changes March 2015 musical gifts you shared. We
wish you and your family love,
Comings and Goings
good health and happiness, and
Staff Changes:
may you find meaning and
Valerie Assoi: from Community Engagement Worker fulfillment whatever you do.
Hunt Club Riverside to
Community Developer –Cedarwood- Submitted By,
Sandalwood-Baycrest Jeannie Page,
Allison Everett: from Housing Support Worker to Executive Assistant
Community Engagement Worker –
Hunt Club Riverside
Hinda Hassan: from Housing Support Worker to
Housing Case Worker with Housing
Help
Welcome to new staff:
Nardin Maayteh: Youth Worker
Catherine Atim: Youth Worker
Michael St. Laurent: Administrative Assistant - Finance
Diane MacKenzie: Relief Medical Secretary
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