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ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
La revue officielle des fonctionnaires Internationaux – The official magazine of international civil servants

                       ON THE FRONT LINE :
                           Honouring our
                       humanitarian colleagues
# 799 MAI / MAY 2020

                          Filippo Grandi :                                                                  Capturing
                                                                Interview with
                          rencontre avec                                                                the human stories
                                                             UNOG Director-General
                       un homme au service                                                             behind humanitarian
                                                               Tatiana Valovaya
                       des plus vulnérables                                                                 assistance
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
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ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
ÉDITORIAL /
                                                                                                                      EDITOR’S NOTE
                                                                                                               #799 | MAI /MAY 2020

                                                        ALEXANDER MEJIA
                                                 Editor-in-chief / Rédacteur en chef

The Coronavirus pandemic continues to rage around the              Pendant que la pandémie de COVID‑19 fait rage dans le monde
world, and we continue to work from home, amidst a del-            entier, nous continuons à travailler à domicile, assaillis de mau‑
uge of negative news and somber statistics. However, we            vaises nouvelles et de statistiques inquiétantes. Pourtant, au mi‑
have also witnessed good news in the middle of this histor-        lieu de cette tourmente historique, l'ONU se soucie en priorité des
ic crisis: the UN humanitarian efforts have been maintained        plus démunis et ne laisse personne de côté, puisqu’elle a maintenu
and actually expanded, in a permanent quest to reach out           et même renforcé son action humanitaire. Notre vocation est de
to the furthest behind first, and to not leave anyone behind.      protéger et d'aider les plus pauvres, les plus vulnérables et les
That is the ethos of our mission, to help the poor and pro-        plus défavorisés. Ces aspirations, qui s'énoncent dans la Charte
tect the vulnerable; to remember the needy and focus on            des Nations Unies et dans le préambule de la résolution de
the disadvantaged. It is more than just words in our UN            l’Assem­blée générale instituant le Programme de développement
Charter or phrases in the preamble of the UN Resolution            durable à l'horizon 2030, ne sont pas de vains mots. À Genève,
creating the Agenda 2030 for Sustainable Development.              lieu d'affectation qui occupe une place centrale et de premier plan
It is a reality and a priority that we live every day in Geneva,   dans le dispositif de secours de l'Organisation, elles sont notre
as our city is front and centre in all UN relief efforts.          réalité et notre priorité.

We are proud to bring to you in this new digital edition cov-      Nous sommes fiers de vous présenter ce nouveau numéro au
erage that shed light on this side of the UN family in this        format électronique, qui met en lumière le travail effectué par la
beautiful city. You will read interviews with Filippo Grandi,      « famille ONU » dans cette belle cité. Vous y découvrirez des inter-
the United Nations High Commissioner for Refugees, with            views de Filippo Grandi, Haut-Commissaire des Nations Unies
Robert Mardini, the new Director-General of the ICRC, and          pour les réfugiés, de Robert Mardini, nouveau Directeur général
with UNOG Director-General, Tatiana Valovaya to address            du CICR, et de Tatiana Valovaya, Directrice générale de l'ONUG.
staff concerns in these particular circumstances.
                                                                   Dans notre populaire rubrique « 3 questions à », le Directeur
We continue our popular “3 questions” series, this time with       général de l'aéroport de Genève nous expliquera comment son
the CEO of the Geneva Airport on how it is surviving during        établissement survit à la crise. Dans les autres articles proposés
the crisis. Other topics include, among others, the Interna-       il sera aussi question, entre autres, de la Journée internationale
tional Day for Mine Awareness and a presentation of a book         de sensibilisation aux mines, d’un livre sur l'histoire et les racines
on the history and roots of the World Health Organization.         de l'Organisation mondiale de la santé, et de la longue et illustre
We are also mourning the loss of one of our most respected         carrière de l'un de nos collègues les plus respectés, le regretté
colleagues, Ambassador Idriss Jazaïry with an article on his       ambassadeur Idriss Jazaïry, récemment disparu.
long and illustrious career.
                                                                   Dans cette période contrastée nous gardons plus que jamais
A mix of emotions, but we continue with our eyes fixed             à l’esprit, les yeux tournés vers l'avenir, les idéaux et les buts de
ahead, on the spirit of the UN and its mission.                    l'ONU.

Enjoy your reading !                                               Bonne lecture !

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                                                                                                                                            3
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
IMPRESSUM                                        SOMMAIRE / TABLE OF CONTENTS

    UN Today                                         Éditorial / Editor’s note                                                   3
    Palais des Nations, bureau C507                  Sommaire / Table of contents                                                4
    1211 Genève 10
    sarah.bencherif@unitar.org
    admin@untoday.org
                                                     GROS PLAN SUR / FOCUS ON
    www.untoday.org                                  En première ligne : hommage à nos collègues humanitaires /
    Alex Mejia
                                                     On the front line : honouring our humanitarian colleagues
    Rédacteur en chef / Editor-in-chief
                                                     Entrevue avec Filippo Grandi. Rencontre avec un homme au service
                                                     des plus vulnérables                                                         5
    Sarah Bencherif
                                                     Interview with Robert Mardini, Director General of the ICRC                  7
    Coordinatrice éditoriale /
    Editorial Coordinator                            Capturing the human stories behind humanitarian assistance                  10
                                                     Ensuring Respect for International Law in Armed Conflict                    13
    Publicité / Advertising
                                                     VU DE L’INTÉRIEUR / INSIDE VIEW
    PCL Presses Centrales SA
                                                     Interview with UNOG Director-General Tatiana Valovaya                       15
    Régie Publicitaire et abonnements
    Av. de Longemalle 9 / CP 137 /                   L’ONU Genève oeuvre pour le bien-être de son personnel                      18
    1020 Renens                                      International day for safety and health at work : A Healthy Workforce
    T. +41 21 317 51 72
    regiepub@pcl.ch
                                                     for a Better World                                                          20
    www.regiepub.pcl.ch                              A time for civility and office kinship                                      22
    Contact pour la France :
                                                     UNOG Staff Coordinating Council News at a glance                            24
    JBM Magazines
    5, rue du Pré Félin                              PHOTOS DU MOIS / PHOTOS OF THE MONTH
    74940 Annecy‑Le‑Vieux                            Palais des Nations during COVID-19 crisis, an empty monument                26
    Jean‑Michel BRETIN – T. 06 79 45 86 54
                                                     3 QUESTIONS À / 3 QUESTIONS TO
    Layout                                           André Schneider, Directeur général de Genève Aéroport                       28
    PCL Presses Centrales SA
    Avenue de Longemalle 9                           AFFAIRES INTERNATIONALES / INTERNATIONAL MATTERS
    1020 Renens                                      COVID‑19 and restricted movements across borders : Food Outlook          29
    T. +41 21 317 51 51
    www.pcl.ch                                       Solidarité, maître mot de la lutte contre le COVID‑19                    30
                                                     The International Day for Mine Awareness and Assistance in Mine Action   32
    Relecture / Proofreader                          Commemoration of 40 Years of the University for Peace                    34
    Julia Genth                                      A Glimpse of a New Book on the World Health Organization                 36
                                                     Chinese Language : Some Interesting Facts and Useful Learning Tips       38
    Webmasters
                                                     LOISIRS ET CULTURE / LEISURE AND CULTURE
    Sebastian Hofbauer & Froylan Silveira
                                                     Musée international de la Croix‑Rouge et du Croissant‑Rouge :
                                                     Pour expérimenter l’aventure humanitaire                                 40
    Merci à / Many thanks to :
    Israel Ledesma                                   DIVERS / OTHER MATTERS
    Matija Potocnik                                  Le CAGI renforce sa communication pour les Internationaux                   42
                                                     Hospitality with Heart : Successfully branching out into the pandemic
                                                     relief effort                                                            44

    La revue officielle des fonctionnaires
                                                     À LA MÉMOIRE DE / IN MEMORY OF
    internationaux des Nations Unies à               L’ Ambassadeur Idriss Jazaïry nous a quittés                             45
    Genève.
    Les opinions exprimées dans ce magazine
    sont celles des auteurs, et non forcément                                                                                          28
    celles de l’ONU ou de ses institutions
    spécialisées. La parution de ce magazine
    dépend uniquement du support financier
                                                     32
    de la publicité prise en charge par une régie.

    The official magazine of the international
    civil servants of the United Nations at
    Geneva.                                                                                                                  45
    The opinions in this magazine are those of
    the authors, not necessarily those of the
    United Nations, or its specialized agencies.
    The publication of this magazine relies solely
    on the financial support of its advertisers.

4
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
GROS PLAN SUR… / FOCUS ON…
© UNHCR / SYLVAIN CHERKAOUI

                              Rencontre avec                                                                                                    Le Haut-
                                                                                                                                          Commissaire

                                  un homme au service
                                                                                                                                              rencontre
                                                                                                                                         les personnes
                                                                                                                                             déplacées

                                des plus vulnérables
                                                                                                                                       accueillies par la
                                                                                                                                     communauté locale
                                                                                                                                       au Burkina Faso.

                                                                                     Catherine Fiankan-Bokonga*

                              Onzième Haut-Commissaire en charge
                              des réfugiés, Filippo Grandi a eu la lourde
                                                                                                                milanaise, sans difficultés particulières,
                              tâche de succéder à l’actuel Secrétaire                                           ses parents rappelaient souvent à leurs
                              général des Nations Unies, Antonio Guterres.                                      enfants qu’ils étaient privilégiés par rap-
                                                                                                                port à la majorité des gens. Ce sont cer-
                                                                                                                tainement ces paroles qui ont conduit le
                                          Depuis le début de son mandat le diplomate italien doit non           jeune homme à opter pour une carrière
                                          seulement gérer des situations relatives à des conflits qui s’éter-   placée au service des autres.
                                          nisent mais depuis peu, il doit intégrer une difficulté supplémen-
                                          taire dans la gestion des personnes que protège son agence, à         Malgré la pandémie du coronavirus et le
                                                                         savoir la pandémie du COVID‑19.        confinement décrété dans de nombreux

                                   Près de 71 millions
                                                                                                                pays, les guerres ne se sont pas arrêtées
                                                                        Au premier abord, on est frappé         et des personnes continuent de fuir. Filip-
                                de personnes à travers                  par la retenue et la grande capa-       po Grandi souligne que « près de 71 mil-
                                                                        cité d’écoute de la personne. Ces       lions d’enfants, de femmes et d’hommes
                              le monde sont déracinées ;                qualités, héritage d’une éducation      sont déracinés par les guerres et la per-
                                  ce record historique                  traditionnelle du Nord de l’Italie,
                                                                        où culture libérale et chrétienté se
                                                                                                                sécution. C’est un record car les situa-
                                                                                                                tions s’éternisent. » A ses yeux, la crise
                                  s’explique en partie                  côtoient, permettent au chef du         liée au COVID‑19 est grave mais, il est

                                   par des situations
                                                                        Haut-Commissariat des Nations           beaucoup plus préoccupé par « la dif-
                                                                        Unies pour les Réfugiés (HCR) de        ficulté croissante du passage des fron-
                                     qui s’éternisent.                  tout de suite mettre ses interlo-       tières qui va certainement augmenter le
                                                                        cuteurs à l’aise. Issu d’une famille    nombre de déplacés internes ».

                                                                                                                                                              5
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
L’attitude de rejet envers
           les réfugiés et les migrants
          est non seulement immorale,
             mais contre‑productive.

                         Fermetures des frontières                       en développement d'Amérique, d'Afrique, du Moyen-Orient ou
                         La mobilisation mondiale contre le COVID‑19     d'Asie où les systèmes de santé sont souvent insuffisants et déjà
                         a entraîné la prise de mesures exception-       surchargés. Beaucoup vivent dans des camps, des sites d’instal-
                         nelles. Le HCR estime que 167 pays ont          lation, des abris de fortune ou des centres d’accueil surpeuplés,
                         déjà fermé totalement ou partiellement          où ils n’ont pas accès à l’eau potable et à un système d’assai-
                         leurs frontières pour endiguer la propaga-      nissement adéquat. Filippo Grandi considère que « l’inclusion de
                         tion du virus. Au moins 57 États ne font        ces populations dans les réponses nationales à la pandémie de
                         aucune exception, même pour les requé-          COVID‑19 est cruciale. Elle contribue non seulement à protéger
                         rants d’asile. M. Grandi se dit « de plus en    les droits des réfugiés et des migrants, et la santé publique, mais
                         plus préoccupé par les mesures adoptées         aussi à endiguer la propagation mondiale du virus. » A ce jour
                         par certains pays qui pourraient bloquer le     (30 mars 2020), 96 pays d’accueil font état d’une transmission
                         droit de déposer une demande d’asile. » Il      locale du virus. Le HCR a lancé des campagnes d’information un
                         rappelle aussi qu’il est « essentiel que tous   peu partout dans le monde. Des efforts massifs sont également
                         les migrants et réfugiés, puissent avoir ac-    en cours pour distribuer du matériel d’hygiène de base dans des
                         cès aux services de santé. » Le Haut-Com-       pays tel que le Liban, accueillant environ un million de réfugiés
                         missaire a demandé aux États européens          syriens, le Kenya, l’Ouganda et la Tanzanie, qui abritent des réfu-
                         de veiller à la protection des réfugiés en      giés ayant fui des conflits en Afrique.
                         adoptant des mesures de dépistage et de
                         quarantaine. Celles-ci conserveraient non       Financement
                         seulement les routes de l’asile ouvertes        Dans le cadre du plan global des Nations Unies pour l’aide hu-
                         mais, elles permettraient de respecter          manitaire, d’un montant de 2,01 milliards de dollars, le HCR a
                         les normes internationales en matière de        besoin de 255 millions de dollars. Cette somme, révisée à la
    Le Haut-             droits de l’homme et de protection des          hausse en ce moment, servira pour son action urgente visant,
    Commissaire          réfugiés, y compris le principe de non-re-      durant les neuf prochains mois, à réduire le risque et à atténuer
    soutient la          foulement. Pour Filippo Grandi, « plus que      l’impact de la propagation du COVID‑19 sur les populations
    nouvelle politique   jamais, il faut faire preuve de solidarité et   vulnérables. Le Haut-Commissaire, Filippo Grandi, s’inquiète
    en faveur            de compassion ».                                pour l’avenir si, à long terme, le problème socio-économique
    des réfugiés,                                                        ne soit encore pire que celui lié à la pandémie. Un tel contexte
    des personnes        Accès aux soins                                 freinerait certainement la générosité des donateurs. w
    déplacées et         La plupart des réfugiés, déplacés inter-
    des structures       nes, apatrides et migrants soit 25,9 mil-
    d’accueil            lions de personnes, vivent dans des pays        * Catherine Fiankan-Bokonga est vice-présidente du Club Suisse de la Presse.
    au Niger.

                                                                                     Les droits et la santé
                                                                                  des réfugiés, des migrants
                                                                                        et des apatrides
                                                                                    doivent être protégés
                                                                                   dans le cadre des efforts
                                                                                  de lutte contre le COVID‑19.

6
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
GROS PLAN SUR… / FOCUS ON…

Interview with

                                                                                                                                      © UN PHOTO / MANUEL ELIAS
Robert Mardini,
    Director General of the
          International Committee
of the Red Cross (ICRC)
                               Prisca Chaoui*

Robert Mardini is, since
30 March 2020, the new ICRC
Director-General. Born and
raised in Lebanon and educated
in Switzerland, he has worked
extensively on the Syrian and
Yemeni conflicts. We interviewed
him to know more about his vision
of the ICRC and the challenges
that the Red Cross faces.
                                                                                                                Robert Mardini,
                                                                                                                  new Director
                                                                                                                 General of the
You are Lebanese and an engineering         engineer with my respect and love for the Red Cross family
                                                                                                                  International
graduate from EPFL in Lausanne. Why         and the opportunity to make a tangible difference in a relatively
                                                                                                                    Committee
go into humanitarian work?                  short time frame.
                                                                                                                     of the Red
Early in my career I was working in en-
                                                                                                                 Cross (ICRC).
gineering in Switzerland, a sophisticated   You now have 22 years at the ICRC and until recently repre‑
world where implementation of projects      sented it at the UN in New York. Can the ICRC and UN work
takes a long time, when I learned that      well together?
the ICRC was also active in water and       Not only are they possible but in today’s world they are nec-
sanitation engineering in armed conflict.   essary and critical if we want to leverage better results for
I was attracted to the need to identify     people affected by conflict. No one organization can meet all
a critical problem and                                                          the needs, so we need to
quickly design and imple-                                                       work together in a more
ment a solution where it        “ We’re not here to say                         organic and seamless
would have high impact
versus staying in Switzer-      nice things, especially                         way. The ICRC and the UN
                                                                                pursue different objectives
land and contributing to      when civilians are in harm’s                      that are complementa-
projects that would take                                                        ry. The UN has a political
years. I wanted to see            way, with shells and                          mandate and the ICRC’s
the difference that ICRC’s
work provides for people.
                                bombs disrupting lives                          is purely humanitarian.
                                                                                We are and will remain
This is the moment I con-          and livelihoods.”                            the last mile organization
nected my skillset as an                                                        speaking with all sides

                                                                                                                                  7
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
© UN PHOTO / ESKINDER DEBEBE
    Robert Mardini
    addresses          and crossing frontlines to help people          States need to accept and respect because this is our license
    the Security       in need. Our impartiality, independence         to operate. We’re not here to say nice things, especially when
    Council meeting    and neutrality are more than slogans.           civilians are in harm’s way, with shells and bombs disrupting
    on the situation                                                   lives and livelihoods. We cannot stay mute and we will choose
    in Iraq.           At the same time it is critical to shrink the   the best way to convey the message. Bilaterally, multilaterally or
                       needs, which is possible with greater re-       in the public sphere, our messaging should be principled and
                       spect of the rules of war. The multilateral     without any ambiguity. This is critical for the ICRC.
                       space is crucial to sensitize States on the
                       importance of those rules and mobilize          What is the difference between the International Com‑
                       all sides to respect them. Given today’s        mittee of the Red Cross and the International Federation?
                       polarized world and fragmentated con-           Many people confuse them.
                       flicts, political solutions are short in sup-   We’re members of the same family. The Red Cross and Red
                       ply, with a Security Council struggling         Cross Movement is the largest humanitarian network on the
                       to reach consensus in Syria, Yemen,             planet and to make it very simple, ICRC operates in armed con-
                       Myanmar and elsewhere. Our work is              flict and violence hand in hand with National Societies, while
                       a combination of convincing parties to          the Federation is more focused on natural disasters and sup-
                       avoid conflict to protect civilians and ne-     porting National Societies in particular in terms of capacity
                       gotiating regular humanitarian access. In       building and preparedness in times of peace. And of course,
                       short, we cannot operate in isolation. We       we work hand in hand because very often armed conflict, nat-
                       need to connect and join forces in the          ural disasters and climate change overlap and affect the same
                       best interest of civilians.                     communities.

                       How does your organization fit into the         It is often said that funding for humanitarian operations is
                       international humanitarian landscape?           not meeting demand. Given your budget of over 2 billion
                       I think our role is as guardians of interna-    Swiss francs, is this also a challenge you have to face?
                       tional humanitarian law and as an orga-         The ICRC has increased its response in recent years and the
                       nization with the courage to speak truth        budget has increased, which is not a good sign because larger
                       to power, whoever that is, and whatever         ICRC budgets mean that there is more suffering and less of a
                       the circumstances. We maintain a very           political consensus to end conflict. So before talking about bud-
                       robust dialogue without being compla-           get the best thing is to ensure greater respect for international
                       cent and I think the fact that ICRC speaks      humanitarian law, because if this happens it would reduce hu-
                       with everyone across fault lines and po-        manitarian needs and funds. Meanwhile, the ICRC needs more
                       litical divides in an ever more polarized       financial resources to support the needs in armed conflict and
                       world is important. It’s something that         violence. There is a trend that humanitarian funding is plateau-

8
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
ing for many organization,                                                              You’re fluent in En‑
                                                                                        glish and French, but
                                     “ The ICRC and the UN
and the ICRC is not immune
to this, so the message is                                                              also Arabic. Would
please provide more sup-
port for ICRC’s operations
                                  pursue different objectives                           you consider this an
                                                                                        asset in your work?
so we can assist the most          that are complementary.                              It’s clear that language
vulnerable in rebuilding their
lives and livelihoods.            We need to connect and                                skills are a means to
                                                                                        develop better person-
                                      join forces in the best                           al relationships and to
As DG of the ICRC, how do
                                       interest of civilians.”
                                                                                        build trust with interloc-
you plan to improve rela‑                                                               utors, including those
tions with your staff?                                                                  who are not convinced
Staff well-being and duty of care is at the very core of my prior-   by the mandate of the ICRC. Additional-
ities, and I’m eager to have the opportunity to listen and better    ly, having an Arabic speaker as Direc-
understand the concerns, ideas and proposals of our diverse          tor-General is a signal from the ICRC that
global workforce. I think there is so much more we can do to         all echelons of the organization are diver-
achieve inclusion, and this will be high on the directorate’s        sifying, but of course it all comes down to
agenda as I step into my new role. I am aware over the past          how we can better leverage this diversity
years there has been necessary transformations, and this has         for people caught up in armed conflict. w
created, perhaps, fatigue at a time when colleagues in the field
and at HQ have been mobilized to respond to the humanitarian
needs. I acknowledge this fatigue and it makes me even more
eager to ensure that we are more intentional about areas of de-
celeration but also areas of acceleration to keep our relevance      * Prisca Chaoui is Executive Secretary of the
while making sure that staff well-being remains center stage.          UNOG Staff Coordinating Council.

                                                                                             Équipe Court
                                                                                             et compact
                                                                                             —

                                                                                                       Scie de jardin à batterie GTA 26
                                                                                                       avec batterie Lithium-ion

                                                                                             La scie de jardin à batterie GTA 26 de STIHL
                                                                                             vous permet de réaliser confortablement
                                                                                             toutes sortes de travaux à la maison et dans
                                                                                             le jardin. Cet appareil maniable avec batterie
                                                                                             remplaçable est facile à utiliser et convient
                                                                                             parfaitement pour la deuxième coupe
                                                                                             d’arbres et arbustes, le broyage de déchets
                                                                                             verts ou les constructions avec du bois.

                                                                                             DÉCOUVREZ-LE MAINTENANT CHEZ
                                                                                             VOTRE REVENDEUR SPÉCIALISÉ.

                                                                                             DÉTAILS SUR STIHL.CH
ON THE FRONT LINE : Honouring our humanitarian colleagues - UN Today
GROS PLAN SUR… / FOCUS ON…
© MUSE MOHAMMED

                                                                                                                               IOM staff push

                       Capturing the
                                                                                                                                    a boat full
                                                                                                                                of emergency
                                                                                                                                 NFI’s in order

                           human stories behind
                                                                                                                                      to reach
                                                                                                                                flood affected
                                                                                                                              villages located

                         humanitarian assistance
                                                                                                                               in jungle areas
                                                                                                                               of Popondetta,
                                                                                                                                   Papua New
                                                                                                                                       Guinea.
                                                                                                Muse Mohammed*

                       For as long as I can remember, I had a passion
                       for visual creativity. As a kid, I struggled                                 storytelling, in order to illustrate themes
                       with painting or drawing but I always                                        of migration around the world.
                       enjoyed being able to show others the things                                 I am often told I have “the coolest job in
                       that I see.                                                                  the Organisation” even from my super-
                                                                                                    visors, for its uniqueness and the large
                                                                                                    amounts of travel involved.
                                  The coolest job at the organisation
                                  My name is Muse Mohammed and I am the International Or-           My focus is not purely on the lifesaving
                                  ganization for Migration’s principal photographer. It is a role   work IOM does around the world, but
                                  that has evolved over the years, from primarily focusing on       also the people who benefit from it and
                                  generating professional quality visibility on the work that IOM   the underlying reasons the Organization
                                  does, to incorporating elements of photojournalism and visual     is needed in the first place.

                  10
During my early years in this role, I re-
                  searched how other photojournalists
                  covered similar subjects. I took notes                       “ My role within IOM sometimes
                  on how some of the photographers that
                  influence and inspire me framed their
                                                                                    blurs the line between
                  shots, lit their portraits, and wrote cap-                      being a humanitarian and
                                                                                      a photojournalist.”
                  tions. I quickly learned how captions can
                  be as important as the image itself, as it
                  provides the critical context that may not
                  be immediately obvious in the photo.

                                                                                                                                                        © MUSE MOHAMMED
                  Telling the stories of others in a digni‑
                  fied manner
                  One of the most challenging subjects
                  that I have had to document while on
                  assignment is climate change; it is a
                  struggle to visually illustrate in a single
                  frame, a problem that can take years to
                  manifest. In the end, I found myself using
                  people’s life stories in order to provide a
                  human timeframe which viewers might
                  be able to relate to.

                  As my role within IOM sometimes blurs
                  the line between being a humanitarian
                  and a photojournalist, I’ve found myself
                  incorporating elements of the former into
                  the latter. A key element of that is the im-
                  portance of depicting people and their
                  story with dignity whenever possible.

                  As a UN staff, one of my key responsibil-
                  ities is to ensure that I tell the stories of   Aisha wipes away the tears from her son Zak as he says goodbye to his grand-
                  others in a dignified manner. That begins       father over the phone in Beirut, Lebanon. As the Syrian family waits for their
                  from the moment I identify a subject. It        taxi to the airport, today marks an end to a chapter in their lives where they
                  is critical that I obtain informed consent      have been living as refugees for several years. Recently, they found out that
                  from my subjects and ensure that those,         they are finally being resettled to Europe, where they will be able to start a
                  whose stories I write and share, are ful-       new chapter of their lives.
                  ly aware of where and how their stories
© MUSE MOHAMMED

                                                                                       Mario visits a local community centre that provides ser-
                                                                                       vices of LGBTI migrants in Quito. The young Venezue-
                                                                                       lan migrant was exploited for work during his journey to
                                                                                       the Ecuadorian capital. Many Venezuelans fleeing their
                                                                                       country embark on dangerous journeys, often through
                                                                                       irregular means, in order to reach neighbouring coun-
                                                                                       tries.

                                                                                                                                                   11
Theresa is one of the several el-
                                                                                                                          derly residents on the remote ou-
                                                                                                                          ter island of Likiep, The Marshall
                                                                                                                          Islands. The Marshallese woman
                                                                                                                          has seen many changes happen to
                                                                                                                          her island over the past 86 years.
                                                                                                                          She has noticed that the climate
                                                                                                                          has been getting dryer and hotter,
                                                                                                                          and because of the current 9-mon-
                                                                                                                          th dry spell, her grandchildren ex-
                                                                                                                          perience more hunger than she did
                                                                                                                          due to less food being produced.
© MUSE MOHAMMED

                                                                                                                          She also recalls the backside of
                                                                                                                          her house used to be covered by
                                                                                                                          trees, preventing her from seeing
                                                                                                                          the lagoon. Today, she sits in her
                                                                                                                          wheelchair with her grandchildren,
                                                                                                                          gone are all the trees and beaches,
                       will be told. Thankfully, my years of studio   and their own unique stories to and that            which have eroded away. Instead,
                       photography and using flash has allowed        it is important for people to pause long            all that is left is her seawall, which
                       me to find creative solutions in creating      enough to learn who they are. w                     protects her land from further ero-
                       beautiful portraits that do not fully show                                                         sion, and a perfectly clear view
                       one’s face. One of the techniques I use                                                            across the lagoon.
                                                                      * Muse Mohammed is a photographer at the In-
                       in my portraits is to ask my subjects to         ternational Organization for Migration (IOM). 
                       stand up so I can photograph them at             Find more about his photos on : 
                       eye level. Making sure that the camera           http://www.musemohammedphoto.com/
                       is at eye level allows viewers to see the
                       subjects as equals instead of having to
                       look down at them.

                       As I continue to help field offices around
                       the world to highlight the key work that
                       IOM and its partners are doing, I feel in-
                       credibly fortunate to be able to use my
                       skills as both a photographer and sto-
                       ryteller to help humanize our response.
                       Each year, IOM provides assistance to
                       millions of people. It is extremely hard to
                       quantify such a number but I see my role
                       is to remind the public, our partners and
                       donors that these people have names                                                                                                         © MUSE MOHAMMED

                          “ Climate Change,
                        a challenging subject
                          to be represented
                                                                        A house can be seen flipped over after being ripped in half in a residential
                               in a photo.”                             area of Abaco. Two months following the landfall of a powerful category five
                                                                        hurricane in the Bahamas in late September 2019, entire neighbourhoods are
                                                                        still destroyed in affected areas. The storm impacted more than 70,000 people
                                                                        throughout the country, and many have already begun the slow process of
                                                                        rebuilding their lives.

                  12
GROS PLAN SUR… / FOCUS ON…
© OLIVIER CHAMARD / GENEVA ACADEMY

                                     Villa Moynier, Headquarters
                                     of the Geneva Academy
                                     of International
                                     Humanitarian Law
                                     and Human Rights.

                                     Ensuring Respect for International Law in Armed Conflict

                                            The Key Role of Knowledge
                                         Dissemination
                                                                                       Nathalie Mivelaz Tirabosco*

                                     In recent years, armed
                                                                                                      of medical personnel and objects, the destruction of cultural
                                     conflicts have reminded us that                                  heritage, humanitarian access and assistance to civilians during
                                     the need to ensure respect for                                   sieges or long-lasting conflicts, the fight against terrorism, or the
                                                                                                      status and protection of foreign fighters and their families.
                                     international law during armed
                                     conflicts is as acute as ever.                                   While their work is key to enhance respect for international hu-
                                                                                                      manitarian law (IHL) and mitigate the impact of armed conflict,
                                                                                                      it has also close ramifications with challenging processes such
                                                          Situations of armed conflict affect the     as criminal proceedings before national or international courts
                                                          lives of millions of people globally. In    and tribunals, human rights investigations, multilateral negotia-
                                                          this context, humanitarian organizations    tions, the implementation of sanctions, or military interventions
                                                          and workers, professionals working in       on humanitarian grounds.
                                                          emergencies, human rights advocates
                                                          or diplomats are confronted to the rap-     To meet these challenges and protect the most vulnerable, not
                                                          idly changing nature of armed conflicts.    only IHL but other branches of international law – such as inter-
                                                          In the midst of emergencies, they have to   national human rights law (IHRL), international refugee law or
                                                          address challenges related to new weap-     international criminal law (ICL) – have to be taken into account
                                                          on systems and technologies, the multi-     and, before that, be known by those working in armed conflicts
                                                          plication of armed groups, the protection   or in relation to such situations.

                                                                                                                                                                              13
Informing Policy                                                        Training Professionals and Tomorrow’s Decision Makers
         At the Geneva Academy – a joint centre of the University of             Among our master’s programmes, our Executive Master in In-
         Geneva and the Graduate Institute of International and Devel-           ternational Law in Armed Conflict is specifically designed for
         opment Studies – our core mandate is precisely to disseminate           professionals with demanding jobs and responsibilities who
         legal knowledge in all the branches of international law that are       want to move their career forward and acquire additional re-
         relevant to armed conflicts.                                            sponsibilities after developing specialized knowledge in the law
                                                                                 of armed conflict directly applicable to their work.
         We do so via cutting-edge research that advances understand-
         ing and stimulates debate in the academic community and in              Based in Geneva, this executive programme runs for 9 months
         policy-making institutions and government; by providing, via            (October‑June) and admits around 20 practitioners annually:
         our events and conference, a critical and scholarly forum for ex-       diplomats, lawyers, legal advisers, NGO staff, human rights
         perts and practitioners to debate topical issues; and by training       advocates, professionals working in emergencies, United Na-
         professionals and young students who will ultimately become             tions (UN) staff and staff from other international organizations.
         tomorrow’s leaders and decision-makers. We see this transfer            After the end of the courses in June, 6 additional months are
         of knowledge as our involvement in the struggle for the rule            needed to complete a master’s paper and defend it before a
         of international law and, ultimately, as our contribution to the        jury. This writing exercise allows participants to investigate a
         protection of the most vulnerable.                                      subject of special interest and deepen their knowledge and ex-
                                                                                 pertise through research as well as exchanges with experts,
         Our current research notably examines the protection of per-            scholars and practitioners.
         sons with disabilities during and following armed conflict – one
         of the most neglected and under-reported issues – or armed              Courses cover international law, IHL, IHRL, ICL, international
         non-state actors from both the perspective of their international       refugee law and the interplay between them. They also ad-
         human rights law (IHRL) obligations and of their practice and           dress current issues and challenges, including the repression
         interpretation of IHL and IHRL norms. One of our leading proj-          of terrorism, peacekeeping, the responsibility to protect, or war
         ects, the Rule of Law in Armed Conflict (RULAC) online portal,          crimes and crimes against humanity. When participants cannot
         identifies and classifies all situations of armed violence that         attend a course for professional reasons (e.g. missions, travel,
         amount to an armed conflict under IHL. RULAC currently mon-             conferences), they can listen to a podcast afterwards.
         itors more than 37 armed conflicts involving at least 52 states
         and provides, for each conflict, information on the parties and         For those who do not want to follow the entire programme or
         applicable international law.                                           are interested in developing specific knowledge on a particular
                                                                                 issue, our short courses address key issues like international
                                                                                 refugee law, the interplay between IHL and IHRL, the law of
                                                                                 non-international armed conflicts, truth commissions, or the re-
                                                                                 sponsibility to protect.

                                                                                 Measuring Impact
                                                                                 It is often hard to measure the impact of this transfer of knowl-
                                                                                 edge, both for the most vulnerable – who are our ultimate ben-
                                                                                 eficiaries – but also for its influence on policies, the multilateral
                                                         A course of the         agenda, decision-making processes and or for the respect and
                                                         Executive Master        implementation of IHL and IHRL on the ground.
                                                         in International
                                                         Law in Armed            The fact that our alumni are employed around the world in re-
                                                         Conflict                sponsibility positions where they promote and protect IHL and
© OLIVIER CHAMARD / GENEVA ACADEMY
                                                                                 human rights is, in itself, a sign that we do not work in a vacu-
                                                                                 um. Similarly, the findings of our research regularly inform policy
         Villa Moynier, where we have our offices and unique meeting             recommendations and support human rights and humanitarian
         facilities in the heart of international Geneva, enables us to host     practitioners working in the field and at headquarters. Last but
         meetings that diplomats, civil servants, practitioners, academ-         not least, one could wonder what our world would look like
         ics and representatives of civil society regularly attend to infor-     without this dissemination of solid, important and scientifically
         mally discuss and explore innovative solutions to human rights          sound knowledge. w
         and IHL issues that are on the agenda of Geneva-based institu-
         tions. Our IHL Talks, a series of events held every two months at
         lunchtime address current IHL and humanitarian topics, like the
         humanitarian, policy and legal challenges related to the fate of
         foreign fighters and their relatives (allegedly) affiliated with ISIS   * Nathalie Mivelaz Tirabosco is Communication Manager at the Geneva Aca­
         and detained in northeast Syria.                                          demy of International Humanitarian Law and Human Rights..

    14
© UN PHOTO

                                                                    VU DE L’INTÉRIEUR / INSIDE VIEW

                                                                           “ Last autumn I received
                                                                               a special training
                                                                            on business continuity,
                                                                              but I never thought
                                                                            I would have to use it.”

             Interview with UNOG Director-General Tatiana Valovaya:

             We were prepared for
                the pandemic, but it will have
               financial consequences
                                                                          Prisca Chaoui and Ian Richards*

             Her email broadcasts have
             become a regular fixture during
                                                 We ask her (by videoconference – COVID oblige) how she has
             our confinement. But what           dealt with the challenge, the financial constraints facing the or-
             of the Director‑General             ganization, her views on teleworking, how staff will return to the
                                                 Palais, and the future of open space.
             herself ? Only recently arrived
             in her position, Tatiana Valovaya   UNOG was among the first HQ duty stations to take the
                                                 decision to close its premises and to ask its staff to tele‑
             has had to confront a situation     commute. Could you let us know what were the concrete
             unknown to her predecessors.        measures you took to ensure business continuity at a time
                                                 when UNOG wasn’t prepared for such a scenario ?
                                                 We started telecommuting practically at the same time as Vien-
                                                 na and New York but were prepared very early, with scenarios
                                                 at the ready for pandemics such as COVID. For this I received
                                                 a special training last autumn in New York, although I never
                                                 thought I would have to use it. And then in January, we updated
                                                 our business continuity plan. Prior to closure we had two weeks
                                                 of full preparation to ensure business continuity before we went
                                                 to full teleworking.

                                                                                                                      15
© UN PHOTO / MATIJA POTOCNIK
     “ Unfortunately our financial situation
         is worse than one year ago.”
                     I am also the designated official for Swit-
                     zerland and responsible for security not
                     only of UNOG but of the whole United
                     Nations family in the country. On the
                     Saturday before the closure, I convened
                     the Security Management Team, which                                                                                              Empty offices
                     comprises representatives of all United                                       is not the reason for this. I am very prag-             at Palais
                     Nations organizations in Geneva. The                                          matic and know we will face many finan-             des Nations.
                     situation was deteriorating fast. We real-                                    cial constraints in the upcoming year. We
                     ized at that point that it wasn’t enough to                                   are preparing for different scenarios.
                     have teleworking as an option, but that it
                     would have to be made mandatory.                                              Our priority remains the payment of salaries. For this, there is
                                                                                                   already a recruitment freeze. And we are cutting all non-essen-
                                                                    © UN PHOTO / MATIJA POTOCNIK
                                                                                                   tial expenses. But some expenses will increase. Cleaning for
                                                                                                   example. Once we are back to work, we will need to keep a high
                                                                                                   level of hygiene to protect staff.

                                                                                                   Talking about post-COVID, we are realizing that some jobs are
                                                                                                   crucial to the organization, mainly in the field of information
                                                                                                   technology. Unfortunately, some jobs will be less secure.

                                                                                                   For conferences, we can expect a positive change. Even before
                                                                                                   this pandemic, we had started to think about video conferenc-
                                                                                                   ing and how to conduct international activities online. There is
                                                                                                   a golden opportunity for many of our staff to acquire new skills
                                                                                                   and train others. We need to be more competitive once this cri-
                                                                                                   sis is over. UNOG has many possibilities to show its leadership
                                                                                                   within the system.

     Empty parking                                                                                 An important number of staff who are currently experienc‑
     at Palais       I am proud to say that staff are delivering                                   ing teleworking believe that it isn’t the way forward because
     des Nations.    very well. Some teams are even working                                        of different constraints, personal and professional. Do you
                     more than before, and I would like to                                         believe that the UN will witness an important shift in its way
                     thank them for their hard work.                                               of operating once the COVID‑19 crisis is over?
                                                                                                   Personally, I never regarded teleworking as a new, exclusive
                     Many are already talking about the af‑                                        way of working. Teleworking can be useful for some staff, main-
                     termath of COVID‑19 and the financial                                         ly for those with young children or those who need flexibility for
                     crisis that will certainly impact the UN                                      a better work/home balance. Nobody thought that teleworking
                     and, potentially, job security. What are                                      would be five days a week.
                     your views on this and what measures
                     will you take to preserve job security ?                                      This experience shows that teleworking is difficult and de-
                     Unfortunately, the current crisis is not im-                                  manding. It makes us work 24 hours a day, seven days a week.
                     proving our financial situation. It is now                                    We stay on call all the time. As humans we need to socialize, to
                     worse than one year ago, and COVID‑19                                         meet to brainstorm and discuss, to be part of a physical com-
                                                                                                                          munity, to work in teams. And these are

                             “ Teleworking is difficult
                                                                                                                          the main limitations of teleworking. I be-
                                                                                                                          lieve that once we are back to normal,
                         and demanding, we are on call                                                                    telework will be more present in certain
                                                                                                                          professions for efficiency reasons. How-
                                   all the time.”                                                                         ever, it won’t be imposed. It will always
                                                                                                                          be the individual choice of staff.

16
Even though there is no clear                                                           Of course, we have
                               indication of a potential return                                                        serious limitations.
                               in the near future, could you let     “ We won’t encourage staff                        There is the SHP
                               us know the measures you en‑
                               visage to take to ensure a safe
                                                                       to return to work unless                        budget and pro-
                                                                                                                       gramme, the Gen-
                               return to work for all staff ? You      we are sure they will be                        eral Assembly de-

                                                                                 safe.”
                               have already mentioned the                                                              cision on flexible
                               increased level of hygiene. Do                                                          working space and
                               you envisage a return of staff                                                          all these are things
                               in batches for example ?                                            that cannot be changed. So, we have to
                               Any decision we take needs to be aligned with the Swiss fed-        work based on these elements and im-
                               eral and cantonal authorities. Switzerland will probably adopt a    plement the solutions that can be found
                               gradual approach regarding the return to work. We will include      through discussion.
                               staff representatives in designing the programme for the return.
                                                                                                   For staff in Geneva,
                               I hope the decision on return to work will be taken in a coordi-    open space is a future,         “ I understand staff
                               nated fashion by all international organizations in Geneva as it
                               was for telecommuting.
                                                                                                   whereas in New York
                                                                                                   it is the present. Staff
                                                                                                                                 awareness and anxiety
                                                                                                   in New York will go           regarding open space.”
                               One important thing is that we won’t encourage staff to return      back to work in open
                               to work unless we are sure they will be safe. A gradual return to   space, and we need to
                               work is envisaged, as we don’t want to compromise the results       learn from their expe-
                               of the confinement that have proven useful up to now. Indeed,       rience. But as the construction work has
                               we don’t have many cases of infected staff.                         slowed down now, the move to H build-
                                                                                                   ing will, likely, also be postponed. w
                               As you know, UNOG staff have expressed concerns re‑
                               garding open space in the new H building as part of the
                               SHP renovation project. With the COVID‑19, the concerns
                                                                                                   * Prisca Chaoui is Executive Secretary of the
                               are back on the table for medical reasons. Do you envisage            UNOG Staff Coordinating Council. Ian Richards
                               changes in the workspace layout of H building to answer               is Staff representative.
                               those concerns ?
                               I understand staff awareness and anxiety regarding open space.
                               We have already put in place a consultative mechanism to dis-
                               cuss, through staff representatives, the concerns and questions                                                       Empty cafeteria
                               that were asked during the 27 February townhall.                                                                      at Palais
                                                                                                                                                     des Nations.
© UN PHOTO / MATIJA POTOCNIK

                                                                                                                                                                       17
VU DE L’INTÉRIEUR / INSIDE VIEW

              L’ONU Genève œuvre pour
               le bien-être de son personnel
               Héléna Champenois*

                       Face aux défis posés par l’actuelle
                       pandémie de COVID‑19 sur la santé
                       et le moral de son personnel,
                                                             L’ONU Genève face aux nouvelles réa‑
                       l’ONU Genève mise sur la solidarité   lités apportées par COVID‑19
                       à travers plusieurs initiatives.      La pandémie de COVID‑19 qui sévit de-
                                                             puis plusieurs semaines s’accompagne
                                                             d’un certain nombre de défis auxquels
                                                             il est nécessaire de faire face. L’Office
                                                             des Nations Unies à Genève ne fait pas
     © ONUG

                                                             exception à la règle et doit également
                                                             s’adapter à de nouvelles réalités – télé-
                                                             travail, usage des nouvelles technologies
                                                             ou encore recherche d’un équilibre entre
                                                             vies professionnelles et personnelles.
                                                             Les efforts, le professionnalisme et l’en-
                                                             gagement démontrés par son personnel
                                                             depuis le début de la crise permettent
                                                             à l’ONU Genève de maintenir un grand
                                                             nombre de ses activités mandatées,
                                                             y compris de manière virtuelle.

                                                             Image annonçant
                                                             le lancement
                                                             du Village virtuel
                                                             de l’ONU Genève.

18
Capture d'écran
                                                                                                                             d'un message
                       Alors que l’épidémie continue,                                                                        vidéo enregistré

                     ces initiatives illustrent la solidarité,
                                                                                                                             par la Directrice
                                                                                                                             générale au début
                      la détermination et la résilience                                                                      de ce mois, dans
                                                                                                                             lequel elle transmet
                dont font preuve les membres du personnel                                                                    un message

                 de la famille des Nations Unies à Genève.                                                                   de solidarité
                                                                                                                             avec le personnel
                                                                                                                             en ces temps de crise
                                                                                                                             (https://youtu.be/
                                                                                                                             ki3TU9mSO7A).
Si l’activité continue, l’ONU Genève est
consciente des changements imposés
par l’épidémie et de leur impact sur le
bien-être de son personnel. Soucieuse
de leur apporter un soutien, l’Organisa-
tion a mis en place plusieurs initiatives
visant à atténuer le stress et l’anxiété
parfois grandissants après plusieurs se-
maines de confinement, à faire appel à
la solidarité et offrir une aide qu’elle soit
sociale ou matérielle, et à maintenir les
relations entre collègues.

Quelles initiatives pour soutenir le per‑
sonnel ?
Un soutien psychosocial d’abord avec
la mise en service d’un numéro vert
– 0800 909 400 – joignable en tout temps
et offrant une écoute ainsi que les conseils
et l’aide de professionnels de la santé.
Parallèlement une adresse e‑mail a été
créée – UNOG-COVID-Qs@un.org –                  Alors que l’épidémie continue, ces initiatives illustrent la so-
afin de répondre aux questions du per-          lidarité, la détermination et la résilience dont font preuve les
sonnel et de leur partager des informa-         membres du personnel de la famille des Nations Unies à Ge-
tions récentes. Pour d’autres désireux de       nève. Elles permettent surtout de surmonter les incertitudes
recevoir une aide plus sociale ou encore        liées à la suite des évènements et sauront sans aucun doute
matérielle, un réseau de soutien volon-         perdurer bien au-delà de ces temps difficiles. w
taire a été établi. Qu’il s’agisse de faire
quelques courses, récupérer un colis, ou
                                                * Héléna Champenois est administratrice adjointe de la gestion des pro-
simplement venir dire bonjour et discuter,
                                                  grammes au bureau de la Directrice générale de l’ONUG. Elle est aussi
l’initiative met en relation ceux souhaitant      membre de la Task Force sur le volontariat qui travaille à l’élaboration des
offrir leur aide et ceux qui en auraient          initiatives mentionnées dans l’article.
besoin. Enfin, pour simplement maintenir
le lien social du travail, retrouver ses col-
lègues de manière virtuelle, échanger et
se soutenir mutuellement pendant cette
période, l’ONU Genève a construit un
village virtuel grâce à la plateforme Mi-                  Si l’activité continue, l’ONU Genève
crosoft Teams. Le village comprend dif-                est consciente des changements imposés
férents canaux d’intérêt et est géré, là en-
core, par des volontaires qui relaient des                   par l’épidémie et de leur impact
informations pertinentes, répondent aux
questions de leurs collègues et prennent
                                                            sur le bien-être de son personnel.
part aux conversations qui se créées.

                                                                                                                                                     19
VU DE L’INTÉRIEUR / INSIDE VIEW

                                         28th of April International day
                                                                for safety and health at work

                                             A Healthy Workforce
© DANIEL OLAH / @DANESDUET

                                                  for a Better World
                                                                                                                        Mary Leahy*

                                                               Have you heard about the UN’s Mental
                                                               Health and Well‑being Strategy ?

                                                                      UN staff, diplomats and international employees, are often at-
                                                                      tracted to working in the humanitarian field, we want to make
                                                                      the world a better place. Working helps us to feel good, we are
                                                                      motivated to help others, we have a strong sense of purpose,
                                                                      yet this work can be very challenging and emotionally exhaust-
                                                                      ing. The UN cares about your mental health and well-being and
                                                                      is actively working to improve things so that staff will be happier
                                                                      at work and in turn in their personal lives. Did you know that
                                                                      results from staff surveys find that working in Geneva or New
                                                                      York can be more stressful than working in the field ?

                                                                        Implementing a workplace mental health strategy means
                                                                         thinking about our actual workplace environment as well as
                                                                          our health. We can think about how our work setting can
                                                                           affect us; positively or negatively, as well as the effect our
                                                                            mental health has on our ability to do our jobs.

                                                                             What can we do to contribute to a healthier workplace ?
                                                                              For example, we can try to become more conscious of
                                                                              the language we use, what does calling someone ‘mad’
                                                                              or ‘crazy’ mean ? These words have power. We can
                                                                               help reduce the stigma and fear of coming forward to
                                                                               ask for support by being mindful of our own behaviour
                                                                               and thoughts, be aware of our own prejudices and al-
                                                                               ways try to challenge our own beliefs. Ask ourselves, is
                                                                              it a fact or an opinion? We can encourage staff who are
                                                                              not feeling well to confide in someone, a colleague, a
                                                                              manager, to not be afraid to be vulnerable and to share
                                                                             their experiences.

                                                                            Many of us will experience poor mental health at some
                                                                           point in our lives, as many as 1 in 5 of the world’s popula-
                                                                          tion are experiencing anxiety or depression every day. The
                                                                         good news is that there is treatment. We can get better.

                             20
The Staff Counsellor’s Office                                                          sessions are on Thurs-
– Who are we and how can
we help ?
                                   Many of us will experience                          days at 1 pm. Research
                                                                                       shows that Mindful-
The Staff Counsellor’s Office          poor mental health                              ness Meditation reduc-

                                   at some point in our lives,
would like to wish you all good                                                        es high blood pressure,
health and well-being. So, who                                                         improves       attention
are we and how can we help ?            as many as 1 in 5                              and sensory process-
Staff Counsellors are based                                                            ing, and physically
all around the world, we are        of the world’s population                          alters the parts of the
a group of people who come
from a range of backgrounds
                                   are experiencing anxiety                            brain associated with
                                                                                       learning, memory, and
and different experiences           or depression every day.                           perspective-taking. If
working in the domain of men-                                                          Mindfulness is not for
tal health and well-being. Our                                                         you, how about going
primary goal is the prevention of illness. We work with staff and   for a walk in the grounds of the Palais
teams to encourage everyone to try to tackle any problems in        or walk or jog to the lake. It doesn’t mat-
working life or personal life as early as possible. Our experi-     ter what you do, just try something, your
ence shows that seeking support sooner can help staff to avoid      mind will thank you.
experiencing emotional exhaustion (sometimes referred to as
burnout).                                                           Remember you are not alone, if you are
                                                                    struggling with something at work or
Strong leadership and management are also key factors in en-        at home, please reach out and talk to
suring good mental health and well-being for supervisees. By        someone. Seeking help early makes a
promoting awareness and knowing the signs and symptoms              difference to your recovery. Professional
for conditions like anxiety, emotional exhaustion and depres-       staff are available both within the UN (or
sion, managers can identify and support staff on their team         outside with the support of health insur-
who may be struggling. Managing can also be demanding and           ance). w
challenging, the Staff Counsellor’s Office can help you to devel-
op skills to take good care of yourself and others and remind all
of us to take some time out to rest and have a break.

Mental health can have a negative connotation, however, just
like our physical bodies can become tired after a long week at
work, our brains can also feel overloaded, our minds need a          USEFUL LINKS :
rest and some peace. Some of us may think nothing of having a        w https://iseek.un.org/gva/staff-counsellors-office
massage to ease pain in our bodies, what about the muscles in        w https://www.un.org/en/healthy-workforce/
our mind ? How can we relax and reenergize our most import-
ant organ, our brain ?                                               w https://hr.un.org/sites/hr.un.org/files/Mental%20
                                                                       Health%20Well%20Being%20Strategy_FINAL_2018_
What can you do to help keep yourself healthy and safe at              ENGLISH_0.pdf
work ?
We all know that we should take regular breaks, we could try to
drink more water, less coffee, be less sedentary and eat health-
ier food, but it is hard to change our habits, especially when we
are busy with deadlines. Here in the Palais the Staff Counsel-
lor’s Office provides guided Mindfulness Meditation sessions.       * Mary Bridget Leahy, MBACP, is Staff Counsellor
These sessions last for 25 minutes, everyone is welcome (you          (Mental Health & Well-being) at HRMS, United
can wear your work clothes). Please come and join us on Tues-         Nations Office at Geneva (UNOG).
days at 1 pm and Wednesdays at 12 pm
in room C.018. During these sessions
you will practice how to sit peacefully           Remember you are not alone,
                                              if you are struggling with something
with your thoughts and feelings in the
present moment, creating an inner calm
to help contain and reduce stress. We              at work or at home, please
also offer Mindfulness Yoga to help you
find a balance between the busy pace of          reach out and talk to someone.
work and your mental well-being. These

                                                                                                                           21
VU DE L’INTÉRIEUR / INSIDE VIEW

                           A time for civility
                                  and office kinship
                                                 Christel Nonnenmacher*

     The COVID‑19 pandemic strongly
     impacts our habits, as working
     virtually for longer periods                                           5. Use free time (if any) to catch up on projects, learn a new
     is a new experience for many.                                             skill or improve existing products.
                                                                            6. Keep connected with those you usually share lunches and
     We offer you some tips to make                                            coffees with by moving the venue to… online! It’s a time to
     this work !                                                               care and listen to each other’s concerns, whether work-re-
                                                                               lated or private, without judgement. And help each other
                                                                               cope with challenges.
                                                                            7. Be kind : it’s a good time to think about what others bring
     Your Ombudsman is here to help!                                           to our lives, how the connection enriches our relations at
     In this trying period, your Regional Ombudsman, Mr. Theotoca-             work. Show appreciation with a word, a compliment, a note
     tos, and his assistant, Ms. Debbi Varidel, are here to help.              of gratitude : small acts of kindness go a long way in keeping
                                                                               us socially connected while physically distancing.
     Confidential one-on-one sessions and mediations can be con-
     ducted via Skype, Teams, phone, etc. We continue to respond

                                                                                                                                                      © UNITED NATIONS OMBUDSMAN
     to all requests for conflict resolution services immediately. All it
     takes is for you to contact us.

     Creating a positive work environment
     In this new normal, most of us are discovering a new work envi-
     ronment – our homes – with new challenges and opportunities.
     Establishing a positive work environment is key to being able to
     sustain our efforts for the weeks and months to come.

     So far, from our conversations with visitors and stakeholders
     across the Organization, we have identified some tips for you to
     avoid potential conflict:

     1. Allow for everyone to adjust to the new reality with appropri-      Contact us !
        ate time, space and empathy.                                        If you have any concern, don’t hesitate and contact your Re-
     2. Check in with colleagues to see how everyone is doing.              gional Ombudsman’s Office:
        The new reality and the challenges it poses to isolated col-        w Mr. Nicholas Theotocatos, Regional Ombudsman • Email :
        leagues, single parents, etc. affect work and morale, and the         nicholas.theotocatos@un.org • Tel. (+41) 22‑917‑3760
        expectations we can have of one another.
                                                                            w Ms. Debbi Varidel, Assistant • Email : debbi.varidel@un.org •
     3. Organize your team’s work, and discuss plans, priorities and
                                                                              Tel. (+41) 22‑917‑3374
        achievements daily (or at regular intervals), reassigning tasks
        when necessary.                                                     We look forward to speaking with you.
     4. Communicate effectively about work plans, deadlines, ex-
        pectations and any change in responsibilities, taking into          From our entire team to you : be safe and stay healthy ! w
        consideration colleagues’ situations and/or added compli-
        cations to prevent wrong expectations and miscommuni-
        cations, which may lead to misunderstanding, irritation, and        * Christel Nonnenmacher is Communications Officer at the United Nations
        conflict.                                                             Ombudsman and Mediation Services.

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