Oticon Marketing Materials Catalogue - H1 2018

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Oticon Marketing Materials Catalogue - H1 2018
Oticon Marketing
Materials Catalogue
H1 – 2018
Oticon Marketing Materials Catalogue - H1 2018
Table of Contents

PRODUCTS PRODUITS
1    OTICON OPN 1, 2, 3

3    OTICON PORTFOLIO

4    ALTA2 PRO/ALTA2; NERA2 PRO/NERA2; RIA2 PRO/RIA2

5    DYNAMO

5    CONNECTLINE

5    EARMOLDS EMBOUTS

CORPORATE PROFESSIONNELS
6    SUPPORT MATERIALS DOCUMENTS DE SOUTIEN

10   COUNSELLING TOOLS OUTILS DE CONSEIL NEW | NOUVEAU

12   ORDER FORMS BONS DE COMMANDES

13   WHITEPAPERS

SIGNAGE SIGNALÉTIQUE
14   POSTERS AFFICHES NEW | NOUVEAU

17   Pediatrics
Oticon Marketing Materials Catalogue - H1 2018
H2 – 2017
    PRODUCTS /Produits                                                                  Oticon Opn

For Hearing Care
Professionals
Pour les                                                                                Opn Life Concept
Professionnels                                                                          Product Brochure
de l’Audition                                                                           Part #: 185210

NEW!                                                                                    Brochure de produit Opn Life Concept
Nouveau                                                                                 Pièce # : 185209

                                                                                        Oticon Opn 1-2-3
                                                                                        Product Guide
                                                                                        Part #: 178818

                                                                                        Guide de produit Oticon Opn 1-2-3
                                                                                        Pièce # : 178819

                                                                                        Opn 1-2-3 Product Comparison
                                                                                        Part #: 178872

                                                                                        Comparaison des produits Opn
                                                                                        Pièce # : 178873

                                                                                        Oticon Opn Features and
                                                                                        Benefits Catalogue
                                                                                        Part #: PROMO-O-110

                                                                                        Caractéristiques et Avantages
                                                                                        de Oticon Opn
                                                                                        Pièce # : PROMO-O-111

                 1-800-263-8700           orders@oticon.ca
          Note: when placing your order, please include the item part number.
1         Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017
     PRODUCTS /Produits                                                                  Oticon Opn

For Consumers:
Pour les Clients :

                                                                                         Oticon Opn 1-2-3
                                                                                         Consumer Brochure
NEW!                                                                                     Part #: 185580
Nouveau
                                                                                         Brochure pour le client Oticon Opn 1-2-3
                                                                                         Pièce # : 185579

                                                                                         Oticon Opn BrainHearing
                                                                                         Consumer Brochure
                                                                                         Part #: 169073

                                                                                         Brochure pour le client
                                                                                         Oticon Opn BrainHearing
                                                                                         Pièce # : 169074

                                                                                         Oticon Opn wireless accessories
                                                                                         Consumer Brochure
                                                                                         Part #: 185235
NEW!
Nouveau                                                                                  Brochure pour le client
                                                                                         Accessoires sans fil Oticon Opn
                                                                                         Pièce # : 185234

                1-800-263-8700             orders@oticon.ca
           Note: when placing your order, please include the item part number.
2          Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017
    PRODUCTS /Produits                                                                  Oticon Portfolio

For Hearing Care
Professionals                                                                           Alta2/Nera2/Ria2 BTE (Includes Plus Power)
Pour les                                                                                Product Brochure
Professionnels                                                                          Part #: 163232
de l’Audition
                                                                                        Brochure de produits Alta2 / Nera2 / Ria2
                                                                                        (incluant Plus Power)
                                                                                        Pièce # : 163152

                                                                                        Inium Sense
                                                                                        Product Comparison
                                                                                        Part #: 163236

                                                                                        Comparaison des
                                                                                        produits Inium Sense
                                                                                        Pièce # : 163159

                 1-800-263-8700           orders@oticon.ca
          Note: when placing your order, please include the item part number.
3         Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                           Alta2 Pro/Alta2
                                                                                         Nera2 Pro/Nera2
     PRODUCTS /Produits                                                                  Ria2 Pro/Ria2

                                                                                         Alta2 Consumer Brochure
                                                                                         (Includes Plus Power)
For Consumers:                                                                           Part #: 162785
Pour les Clients :
                                                                                         Brochure pour le client
                                                                                         Produit Alta2 (incluant Plus Power)
                                                                                         Pièce # : 163194

                                                                                         Nera2 Consumer Brochure
                                                                                         (Includes Plus Power)
                                                                                         Part #: 162786

                                                                                         Brochure pour le client
                                                                                         Produit Nera2 (incluant Plus Power)
                                                                                         Pièce # : 163196

                                                                                         Ria2 Consumer Brochure
                                                                                         (Includes Plus Power)
                                                                                         Part #: 162787

                                                                                         Brochure pour le client Produit Ria2
                                                                                         (incluant Plus Power)
                                                                                         Pièce # : 163198

                                                                                         Oticon Safeline Adult
                                                                                         Part #: 185582
NOW
AVAILABLE                                                                                Brochure pour le client
maintenant                                                                               Part #: 186479
disponible
                                                                                         Informing clients on being active with
                                                                                         their hearing aids on (3.7” x 8.27”)

                1-800-263-8700             orders@oticon.ca
           Note: when placing your order, please include the item part number.
4          Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                            Dynamo
                                                                                          Connectline
     PRODUCTS /Produits                                                                   Earmolds

For Hearing Care                                                                         Dynamo SP Product Brochure
Professionals
                                                                                         Part #: 177477
Pour les
Professionnels
                                                                                         Brochure d’information sur
de l’Audition
                                                                                         le Produit Dynamo SP
                                                                                         Pièce # : 163172

                                                                                         Dynamo Consumer Brochure
                                                                                         Part #: 163750
For Consumers:
Pour les Clients :
                                                                                         Brochure pour le client Produit Dynamo
                                                                                         Pièce # : 163190

                                                                                         ConnectLine Streamer
                                                                                         Pro Consumer Brochure
                                                                                         Part #: 156138

                                                                                         High Precision Custom Earmolds
For Hearing Care
Professionals                                                                            Part #: EM BROCHURE
Pour les                                                                                 Embouts auriculaires sur mesure
Professionnels
de l’Audition
                                                                                         de haute précision
                                                                                         Pièce # : EM FR. BROCHURE

                 1-800-263-8700            orders@oticon.ca
           Note: when placing your order, please include the item part number.
5          Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                           Support Materials
                                                                                         Documents de Soutien
     CORPORATE /Professionnels                                                           Tinnitus Acouphènes

For Hearing Care
Professionals
Pour les                                                                                 Tinnitus Management Handbook
Professionnels
de l’Audition                                                                            Part #: 178797

                                                                                         Manuel de gestion des acouphènes à
                                                                                         l’attention des audioprothésistes
                                                                                         Pièce # : 178796

                                                                                         Tinnitus Concept Brochure for Professionals
                                                                                         Part #: 156250

                                                                                         Une solution complète au service
                                                                                         des audioprothésistes
                                                                                         Pièce # : 156384

                                                                                         Patient Education & Counselling
                                                                                         Part #: 178795

                                                                                         Outils d’éducation et de conseil
                                                                                         destinés aux patients
                                                                                         Pièce # : 178794

                                                                                         Tinnitus Patient Education
                                                                                         Part #: 178806
For Consumers:
Pour les Clients :
                                                                                         Guide pour vous aider à comprendre
                                                                                         et à gérer vos acouphènes
                                                                                         Pièce # : 178807

                 1-800-263-8700            orders@oticon.ca
           Note: when placing your order, please include the item part number.
6          Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                       Support Materials
                                                                                    Documents de Soutien
    CORPORATE /Professionnels                                                       Tinnitus Acouphènes

                                                                                    Fitting Checklist — Oticon Opn 1-2- 3

                                                                                    Liste de vérification – Produits
                                                                                    Opn 1-2- 3 d’Oticon

                                                                                    Fitting Checklist — Oticon Alta2
                                                                                    Pro Ti, Nera2 Pro Ti and Ria2 Pro Ti

                                                                                    Liste de vérification – Produits Alta2 Pro Ti,
                                                                                    Nera2 Pro Ti et Ria2 Pro Ti d’Oticon

                                                                                    Quick Fitting Guide — Oticon Alta2 Pro
                                                                                    Ti, Nera2 Pro Ti and Ria2 Pro Ti

                                                                                    Guide d’appareillage - Produits Alta2 Pro Ti,
                                                                                    Nera2 Pro Ti et Ria2 Pro Ti d’Oticon

                                                                                    Tinnitus SoundSupport™
                                                                                    Fitting Guide

          1-800-263-8700              orders@oticon.ca
      Note: when placing your order, please include the item part number.
7     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                           Support Materials
                                                                                        Documents de Soutien
    CORPORATE /Professionnels                                                           BrainHearing™

For Hearing Care
Professionals
                                                                                        BrainHearing™ Helping the Brain
Pour les                                                                                Make Sense of Sound
Professionnels
de l’Audition
                                                                                        Part #: 157072

                                                                                        Brochure de produit BrainHearing™
                                                                                        Pièce # : 157080

                                                                                        Better Hearing Begins Here Brochure
                                                                                        Part #: 15500-2632

                                                                                        Une meilleure audition débute maintenant
                                                                                        Pièce # : 15500-2633

                                                                                        Tinnitus Promotional Sheet
                                                                                        Part #: 178921

                                                                                        Speech Rescue Promotional Sheet
                                                                                        Part #: 178910

                 1-800-263-8700           orders@oticon.ca
          Note: when placing your order, please include the item part number.
8         Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                                                                                        Support Materials
                                                                                                                                                      Documents de Soutien
     CORPORATE /Professionnels                                                                                                                        A Conscious Choice Un Choix Éclairé

                                                                                                                                                      Consumer First Time Visit Brochure
                                                                                                                                                      Part #: 176308

                                                                                                                                                      Brochure pour le client – La première visite
For Consumers:
Pour les Clients :
                                                                                                                                                      Pièce # : 176307

                                                                                                                                                      This consumer brochure prepares clients for their first
                                                                                                                                                      hearing consultation. Using Oticon’s all-encompassing
                                                                                                                                                      approach to hearing care, it helps clients understand
                                                                                                                                                      the basics of their hearing loss, and what they
                                                                                                                                                      can expect before they arrive. (5.875” x 8.25”)

                                                            Preparing for your visit

                                                                                                                                                      Consumer First Time Visit Brochure
                                                            What to expect at your hearing consultation

                                                                                                                                                      Part #: 176308R

                                                                                                                                                      Brochure pour le client – La première visite
                                                                                                                                                      Part #: 176307R

                                                                                                                                                      All the same great content as the above
                                                                                                                                                      brochure in a smaller, easier to mail format.
                                                                                                                                                      (3.875” x 8.25” - Fits in standard #10 envelope!)

                                                                                                                                                      Preparing for your visit questionnaire

                                                                                                                                                      Questionnaire Avant votre rendez-vous

                                                                                                                                                      This fillable pdf can be downloaded and emailed
                                                                                                                                                      to clients prior to their clinic visit. They can
                                                                                                                                                      fill out their information and answer some
                                                                                                                                                      key questions to help them get the most out
                                                                                                                                                      of their consultation. Use this form with the
                                                                                                                                                      Consumer First Time Visit Brochures (above).

                                            Keep It Simple
                                          The following statements can be used to convey the benefits of Oticon’s core features. They
                                          can be easily integrated into discussions with clients from the very first touchpoint all the way
                                          through to hearing instrument evaluations and counselling sessions.

                                                           Two Ears and the Brain
                                                              • Your two ears work together with your brain to help you hear.
                                                              • Your two ears and your brain work together as a system.
                                                              • Your ears funnel information to your brain and your brain makes sense of it.
                                                              • Your two ears help you locate where sound is coming from.
                                                              • You need both ears working together to be able to understand where
                                                                sound is coming from.

                                                           Personalization

                                                                                                                                                      Keep It Simple - Counselling Tool
                                                              • Your hearing is as unique as your fingerprint.
                                                              • No two people experience sound in the same way.
                                                              • If you and your spouse had exactly the same hearing loss, you would still hear and
                                                                understand speech differently.
                                                              • It’s important that sound is tailored to the way you like to hear.

                                                           Speech Details
                                                              • The details in speech make the difference between hearing and understanding.
                                                                You need to hear all the little details to understand.
                                                              • The more details we can present to the brain the better you are able to understand.
                                                              • When you have a hearing loss, you lose some of the important details in speech.
                                                              • The more naturally we present the information to the brain the easier it is for the
                                                                brain to make use of it.
                                                              • The more details of the signal we preserve the better.

                                                           Effort
                                                              • It’s hard work getting through the day with hearing loss.
                                                              • Have you noticed you are tired at the end of the day?
                                                              • It’s takes a lot of effort when you have hearing loss to follow what’s being said.

                                          www.oticon.ca
                                      www.oticon.ca

                1-800-263-8700                               orders@oticon.ca
           Note: when placing your order, please include the item part number.
9          Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                           Support Materials
                                                                                         Documents de Soutien
     CORPORATE /Professionnels                                                           A Conscious Choice Un Choix Éclairé

                                                                                          Facts about hearing Brochure
                                                                                          Part #: 184958
For Consumers:                                                                            Brochure pour le client
Pour les Clients :
                                                                                          Pièce # : 184959

NEW!                                                                                      This consumer brochure educates clients on
Nouveau                                                                                   how hearing works, how it declines,
                                                                                          and how to assist their hearing (8.27” x 11.69”)

                                                                                          Protecting Your Hearing Brochure
NEW!                                                                                      Part #: 185491
Nouveau
                                                                                          Brochure pour le client
                                                                                          Part #: Coming soon

                                                                                          Tips on how your clients can best preserve their hearing
                                                                                          (5.83” x 8.27”)

                                                                                          Taking Care of Your Hearing Instruments
NEW!                                                                                      Part #: 185490
Nouveau
                                                                                          Brochure pour le client
                                                                                          Part #:185489

NEW!                                                                                      Better Hearing is your Choice
Nouveau                                                                                   Part #: 185352

                                                                                          Brochure pour le client
                                                                                          Part #:185351

                1-800-263-8700             orders@oticon.ca
           Note: when placing your order, please include the item part number.
10         Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                             Counselling Tools
     CORPORATE /Professionnels                                                             Outils de Conseil

Software:
Logiciel :
                                                                                           Oticon Counselling

                                                                                           Oticon Counselling

                                                                                           Product Features and Benefits Brochure
                                                                                           Part #: PROMO-O-087

                                                                                           Caractéristiques et Avantages des Produits
                                                                                           Pièce # : PROMO-O-091

                                                                                           Oticon Hearing Instrument
                                                                                           Portfolio Sheet
                                                                                           (Laminated, 8.5” x 14”)

                                                                                           Part #: PROMO-O-063

                                                                                           Reversible

                 1-800-263-8700              orders@oticon.ca
             Note: when placing your order, please include the item part number.
11           Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                       Counselling Tools
     CORPORATE /Professionnels                                                       Outils de Conseil

                                                                                     Opn Comparison Sheet with Speaker Levels
                                                                                     (Laminated, 11” x 17”)
                                                                                     Part #: PROMO-O-112

                                                                                     Opn Comparison Sheet with Speaker Levels
                                                                                     (Laminated, 11” x 17”)
                                                                                     Pièce#: PROMO-O-113

                                                                                     Reversible / Réversible

                                                                                     The Human Ear
                                                                                     (Laminated, 8.5” x 11”)
                                                                                     Part #: PROMO-O-061

                                                                                     L’anatomie de l’oreille
                                                                                     (8,5 “ x 11”)
                                                                                     Pièce # : PROMO-O-061

                                                                                     Reversible / Réversible

           1-800-263-8700              orders@oticon.ca
       Note: when placing your order, please include the item part number.
12     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                                                                                                                                                                                                                                                         Order Forms
     CORPORATE /Professionnels                                                                                                                                                                                                                                                                                         Bons de Commandes

                                                                                                                                                                                                                                                                                                                       Repair, Remake &
                                                                                                                                                                                                                                                                                                                       Return for Credit Form

                                                                                                                                                                                                                                                                                                                       Bon de réparation,
                                                                                                                                                                                                                                                                                                                       remodelage
                                                                                                                                                                                                                                                                                                                       et retour pour crédit

                                                                                                                                                                                                                                                                                                                       Part / Pièce # : MISC-O-037

                                                                                                                                                                                                                                                                                                                       RITE & BTE Earmold Order Form
                                                                                                                                                                                                                                                                                                                       Part #: MISC-O-010

                                                                                                                                                                                                                                                                                                                       Bon de commande pour
                                                                                                                                                                                                                                                                                                                       embouts RITE et Contour
                                                                                                                                                                                                                                                                                                                       Pièce # : MISC-O-012

                                                                                           Custom ITE Order Form
                         Claim Type / Type de réclamation :
                         g DVA g CSST g WSIB g RCMP g NIHB    Date Order Placed: _ /_ /_                                                           Priority Rush: 1 Business Day (in house) $50
                                                              Patient Information:                                                                 Rush: 2 Business Days (in house) $30
                                                                                                                                                                                                                            V006

                         WCB: g BC g MB g AB g NS
                                                                                                                                                   Standard delivery is 5 business days at no charge
                                                              Name: ______________________________________                                                                                                                          Please do not write in this space. For manufacturer use only.

                                                                  Pediatric                Date of Birth:         _ /_ /_                      Bill to Account # ______________________
                                                                                                                  DD    MM     YYYY
                                                                                                                                               Name: ______________________________________
                                                              Claim Type             DVA        CSST      WSIB         RCMP        NIHB                                                                                            Ship to Account # _____________________
                                                                              WCB:         BC        AB      SK    MB         NS               Address: ____________________________________
                                                                                                                                                                                                                                   Name: ______________________________________
                                                                                                                                               Phone: _____________________________________
                                                              Claim # (CSST, DVA, NIHB, WCB, WSIB)                                                                                                                                 Address: ____________________________________

                                                                                                                                                                                                                                                                                                                       Custom ITE Product Order Form
                                                              Purchase Order #: ____________________________                                   Clinician Contact                         Date Required                             Phone: _____________________________________

                                                               Select Model

                                                                Inium Sense                                                                                    Inium                                                          Rise 2
                                                                                   Alta2 Pro                 Nera2 Pro                Ria2 Pro                                       Alta Pro                                                        Agil Pro             Ino Pro
                                                                              INIUM                                                                                INIUM                                       INIUM

                                                                                                                                                                                                                                                                                                                       Part #: MISC-O-001
                                                                                   Alta2                     Nera2                    Ria2                                           Alta
                                                                                WIRELESS

                                                                                                                                                                                                                                                                          Ino *
                                                                                                                                                                     WIRELESS                                    WIRELESS

                                                                                            Battery                                                                                                                                                                          Volume Wheel
                                                                                                       L R                                                                                                                                                      L R                 L R
                                                                 IIC ◆                          10                            Non-Wireless                              Volume Control Wheel                                   CIC                                                   n/a

                                                                 CIC
                                                                              INIUM
                                                                               WIRELESS
                                                                                                10                                                                  Prefers on _____ side
                                                                                                                                                                INIUM                                         INIUM
                                                                                                                                                                                                                               CIC Power                                             n/a
                                                                                                                              Omni ▲
                                                                                                                                                                    WIRELESS                                    WIRELESS

                                                                                                                                                                        (See conditions on reverse)
                                                                 MIC                            10                                                                                                                             MIC                                                   n/a

                                                                                           312                                                                                                                                 MIC Power                                             n/a
                                                                 ITC
                                                                                                13                                                                                                                             ITC                                                   n/a
                                                                                                                   If a specific fitting                    By default, Oticon optimizes instrument
                                                                                           312                     level is desired:                        size by selecting the most appropriate                             ITC Power
                                                                 Half Shell
                                                                                                13                 L      Fitting level: _
                                                                                                                                                            receiver and venting for the hearing                               HS
                                                                                                                                                            loss. Reserve power is included in the
                                                                                           312                     R      Fitting level: _                  determination of the receiver fitting level.                       HS Power
                                                                 Full Shell
                                                                                                13                                                                                                                             ITE

                                                                                                                                                                                                                                                                                                                       Bon de commande pour
                                                                                                                                                                                                                               ITE Power
                                                                 Push Button is standard on ITC and larger and serves as volume/program/T-coil access.                                                                       *Streamer and ConnectLine n/a with CIC/MIC, Power,
                                                                 ▲ All models default to Directional Microphones unless Omni is selected. ◆ Pro Models Only.                                                                  or Ino circuits.

                                                                                                                                          Oticon will choose the appropriate gain, output parameters                        Options                                                        L    R
                                                                Audiometric Information REQUIRED                                          and vent size based on the audiogram provided                                       Oto Clip

                                                                                                                                                                                                                                                                                                                       produits personnalisés
                                                                                                                                                                                                                              Telecoil
                                                                                                                                                                                                      Previous
                                                                  Hz                                      250          500           1K       2K       3K          4K           6K       8K                                   AutoPhone T-Coil
                                                                                                                                                                                                      User:
                                                                  AC Right                                                                                                                               Yes                  AutoPhone Acoustic
                                                                  AC Left                                                                                                                                No                   Canal lock
                                                                  BC (Right if applicable)
                                                                                                                                                                                                                              Push button (CIC/MIC) * n/a Ino
                                                                  BC (Left if applicable)
                                                                                                                                                                                                                              Raised volume wheel

                                                                                                                                                                                                                                                                                                                       Pièce # : MISC-O-011
                                                                                                                                             Shell Colours                                                                    Large diameter volume wheel
                                                                 Aid should be shipped pre-programmed:                                           Beige (Std)              Clear        Red/blue (Std on IIC)                  Large colour dot
                                                                 Yes     No                                                                                                                                                   Soft coat
                                                                                                                                             Faceplate Colours
                                                                 If Yes, both audiometric & patient information                                  Beige (Std)                      Dark brown                                  No push button
                                                                 must be provided in full. Otherwise aid will be                                                                                                              Removal string (Std on IIC/CIC/MIC)
                                                                                                                                                 Light brown                      Black (CIC + IIC only)
                                                                 shipped at factory settings.
                                                                                                                                                 Medium brown                                                                 Removal handle† (HS/FS)
                                                                                                                                                                                                                              † Double removal string will be used if necessary

                                                                                                                                                                                                                            Wax Protection
                                                                Special Instructions                                                                                                                                                Pro Wax (Std)              Extended receiver tubing
                                                                                                                                                                                                                                    Wax Spring

                                                                                                                                                                                                                            Streamer & ConnectLine Products
                                                                                                                                                                                                                                    Streamer Pro     White  Black
                                                                                                                                                                                                                                                                                                    MISC-O-001/02.16

                                                                                                                                                                                                                                    Remote Control
                                                                                                                                                                                                                                    ConnectLine TV 2.0*
                                                                                                                                                                                                                                    ConnectLine Phone 2.0*
                                                                                                                                                                                                                                    ConnectLine Microphone*     *Requires a Streamer

                                                              Client Services 1-800-263-8700 • Adult: orders@oticon.ca • Pediatric: pedsorders@oticon.ca • www.oticon.ca

           1-800-263-8700                                                                                                     orders@oticon.ca
       Note: when placing your order, please include the item part number.
13     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017
     CORPORATE /Professionnels                                                        Whitepapers

      Opn™ 30/20/20
                                                       OpenSound Navigator™                     Velox™ Platform
      Clinical Evidence
 This whitepaper presents a                     This paper describes the new               This tech paper will describe
 summary of the clinical studies                technology implemented in                  the Velox chip, its digital signal
 investigating the end-user                     Oticon Opn™, OpenSound                     processing architecture,
 benefits of the new signal                     Navigator. An overview of the              and the new wireless
 processing introduced in                       underlying technologies and the            capabilities in TwinLink™.
 Oticon Opn on cognitive effort,                new Oticon Genie 2 interface.
 memory recall, and speech
 recognition performance.

      Feedback shield LX                               REM Cookbook                             Client Target and REM

 Feedback shield LX is the                      A short guide to best practices            This document explains how
 ultimate enabler of OpenSound                  when performing real ear                   the graph view has changed
 Navigator, the technology                      measurements in the clinic. The            for all rationales in the new
 in Opn which allows hearing                    cookbook is based on the most              Genie 2 fitting software.
 aid wearers access to more                     commonly used input signals,
 sound in their surroundings                    hearing aid styles and rationales,
 while maintaining good speech                  and external equipment.
 understanding, recalling more
 of conversations afterwards,
 and reducing listening effort.

                                                       Audiology for Loud,                      Whitepaper for Oticon
      Amplifying Soft Sounds
                                                       Dynamic Environments                     Performance Line, Tinnitus
 An introduction to amplification               This paper describes the new               This white paper provides
 in today’s digital hearing aids                extended input range provided              the background clinical
 and highlights to the strengths                by Clear Dynamics and the                  evidence to show that a wide
 of Oticon’s technologies                       benefits this may provide users            variety of sound options
 VAC+, Speech Guard, and                        in loud environments with                  for tinnitus management is
 Soft Speech Booster. These                     speech or listening to music.              crucial for a patient population
 technologies optimize audibility                                                          where the perception of the
 and speech cue preservation                                                               tinnitus varies immensely.
 in all environments.

      Light White Paper:
      Readiness Management
 Readiness Management is
 about counselling first-time
 users to be ready and to move
 on in the process of getting a
 solution, and finally obtain a
 successful fitting and sale.

            1-800-263-8700              orders@oticon.ca
        Note: when placing your order, please include the item part number.
14      Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                             Posters
     SIGNAGE /Signalétique                                                                 Affiches

Products:
                                                                                           Open up and connect to the world
Produits :                                                                                 (50 cm x 70 cm)

                                                                                           Part #: 168980

                                                                                           Understanding the Full Picture
                                                                                           (50 cm x 70 cm)

                                                                                           Part #: PROMO-O-116

                                                                                           Personalization
                                                                                           (50 cm x 70 cm)

                                                                                           Part #: PROMO-O-117

                                                                                           Opn Benefits
                                                                                           (70 cm x 50 cm)

                                                                                           Part #: 168986

                 1-800-263-8700              orders@oticon.ca
             Note: when placing your order, please include the item part number.
15           Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                          Posters
     SIGNAGE /Signalétique                                                              Affiches

                                                                                        Opn Stay Connected
                                                                                        (50 cm x 70 cm)
                                                                                        Part #: 176298

                                                                                        Rester Connecté Opn
                                                                                        (50 cm x 70 cm)
                                                                                        Pièce # : 176297

                                                                                        Human Ear
                                                                                        (70 cm x 50 cm)
Hearing Reference:
                                                                                        Part #: 176289
Référence auditive :
                                                                                        L’anatomie de l’oreille
                                                                                        (70 cm x 50 cm)
                                                                                        Pièce # : 176291

                                                                                        How loud is too loud?
NOW                                                                                     (50 cm x 70 cm)
AVAILABLE                                                                               Part #: 178840
maintenant
disponible                                                                              Quand est-ce trop fort?
                                                                                        (50 cm x 70 cm)
                                                                                        Pièce # : 178839

NOW                                                                                     Do you experience tinnitus?
AVAILABLE                                                                               (50 cm x 70 cm)
maintenant                                                                              Part #: 178778
disponible

               1-800-263-8700             orders@oticon.ca
          Note: when placing your order, please include the item part number.
16        Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017                                                                                                                                                                                                                                                                                 Posters
     SIGNAGE /Signalétique                                                                                                                                                                                                                                                                     Affiches

                                                                                                                                                                                                                                                                                               Evolution of Hearing Aids
                                                                                                                                                                                                                                                                                               (50 cm x 70 cm)
                                                                                                                                                                                                                                                                                               Part #: 176294

                                                                                                                                                                                                                                                                                               Évolution des aides auditives
                                                                                                                                                                                                                                                                                               (50 cm x 70 cm)
                                                                                                                                                                                                                                                                                               Pièce # : 176293

                                                                                                                                                                                                                                                                                               Oticon Hearing Instrument Portfolio
                                                                                                                                                                                                                                                                                               and Choose Your Oticon Hearing
                                                                                                                                                                                                                                                                                               Solution (Counselling Tool)
                                                                                                                                                                                                                                                                                               (70 cm x 50 cm)
                                                                                                                                                                                                                                                                                               Part #: PROMO-O-045

                                                                                                                                                                                                                                                                                               Reversible

                                   HEARING AIDS
                                                                                                                       BRAIN FIT
                                                           help
                                                           keep

                                                                                                                                                                                                                                                                                               Hearing Aids Keep your Brain Fit
                                                           your

                                                        Untreated                                                                                                                                                                                    Treated
                                                                                                                                                                                                                                                                                               (50 cm x 70 cm)
                                                                                                                                                                                                                                                                                               Part #: PROMO-O-101
                                                        Hearing loss                                                                                                                                                                                Hearing loss

                                  Diminished communication                                                                                                                                                                                          Improved
                                   skills and less stimulation                                                                                                                                                                                  communication skills
                                           of the brain
                                                                                                                                                                                                                                                   Socially active
                                  Accelerated mental decline                                                                                                                                                                                   stimulation of the brain
                                   Higher risk of dementia
                                                                                                                                                                                                                                        Helps keep your brain fit
                                 Trouble with remembering
                                    and problem solving

                                         Risk of dementia                                                                                                         Active hearing aid use helps
                                                                                                                                                                                                                                                                                               Des aides auditives pour conserver votre
                                                                                                                                                                                                                                                                                               cerveau en forme (50 cm x 70 cm)
                                         with untreated hearing loss
                                                                                                                                                                  reduce the risk of mental decline

                                                                                                                                                                                                 A person with hearing loss who
                                                                                                                                                                                                 does not use hearing aids has a higher risk
                                                                                                                                                                                                 of accelerated mental decline due to
                                                                                                                                                                                                 withdrawal from social activities
                                                                                                           2x                           3x             5x

                                                                                                                                                                                                                                                                                               Pièce # : PROMO-O-102
                                                                                                                                                                                                     A person with hearing loss using hearing aids
                                           Normal                                                      Mild                        Moderate        Severe
                                                 hearing                                         hearing loss                       hearing loss   hearing loss           =                          who is socially active is more likely to have a
                                                                                                                                                                                                     similar risk of mental decline to a person with
                                   Source: Lin et al. (2011). Compared with normal hearing, increased risk of dementia:                                            Source: Amieva et al. 2015.       normal hearing
                                   1.89 for mild hearing loss, 3.00 for moderate hearing loss, and 4.94 for severe hearing loss.

                                   Social activities                                                                                                                                                                              ACT NOW!
                                   stimulate your brain                                                                                                                                                                           Get better hearing now
                                                                                                                                                                                                                                  and experience how Oticon
                                   If you use hearing aids, you will find it easier to
                                   participate in social activities. Social interaction                                                                                                                                           BrainHearing™ technology can
                                   stimulates your brain, which decreases the risk                                                                                                                                                improve communication and
                                   of accelerated mental decline.
                                                                                                                                                                                                                                  social interaction!
                                                                                                                                                                                                                                                                          PROMO-O-101/ 02.16

                                   Sources: Amieva et al. 2015. Lin et al. 2011.

           1-800-263-8700                                                                                                          orders@oticon.ca
       Note: when placing your order, please include the item part number.
17     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
Oticon Pediatrics
MARKETING MATERIALS CATALOGUE
H1-2018

18   OTICON TEEN OPN

19   OTICON PORTFOLIO

20 SENSEI

20   SENSEI SP

21   AMIGO

24   ORDER FORMS BONS DE COMMANDES

25   WHITEPAPERS

26   SUPPORT MATERIALS DOCUMENTS DE SOUTIEN

26   POSTERS AFFICHES
H2 – 2017
     PRODUCTS /Produits                                                                               Oticon Teen Opn

              Opn Teen Concept Brochure                                                   Opn Teen Consumer Brochure
                        Part #: 181684                                                           Part #: 181678

                       Pièce #: 181683                                                          Pièce #: 181679

           1-800-263-8700              orders@oticon.ca
       Note: when placing your order, please include the item part number.
18     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 – 2017
                   –2017
                PRODUCTS /Produits                                                                                                                                     Oticon Portfolio

                People First is our promise
                to empower people
                to communicate freely,
                interact naturally and                                                                                 Oticon
                participate actively
                                                                                                           Product Comparison              2015/2016
                                                      163236CA-US / 10.15 Printed on 100% recycled paper

www.oticon.ca

                                                      Pediatric Product                                                                                    Pediatric Product
                                                    Comparison 2015/2016                                                                                  Portfolio 2015/2016
                                                                                                                  Part #: 163236                              Part #: 163241

                                                  Tableau de Comparison des                                                                               Portfolio de produits
                                                     gammes 2015 / 2016                                                                                    Oticon 2015 / 2016
                                                                                                                Pièce # : 163159                             Pièce # : 163166

                                                                                                           Giving Your Child’s
                                                                                                            Developing Brain
                                                                                                               What It Needs

                                                                                                                                 Introducing the
                                                                                                                                 BrainHearing™
                                                                                                                                 Approach

                                                 The BrainHearing Approach
                                                    Consumer Brochure
                                                                                                                         View PDF

                                              1-800-263-8700                                                                           orders@oticon.ca
                                          Note: when placing your order, please include the item part number.
      19                                  Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 –
        –2017
          2017
     PRODUCTS /Produits                                                                                                                                                                                                                                                                                                  Sensei / Sensei SP

Professionals:                                                                                                                      Consumers:
Professionnels                                                                                                                      les Clients                      People First                  People First is our promise
                                                                                                                                                                                                   to empower people
                                                                                                                                                                                                   to communicate freely,
                                                                                                                                                                                                   interact naturally and
                                                                                                                                                                                                   participate actively
                                                                                                                                                                                                                                                                                                                           Every child
                                                                                                                                                                                                                                                                                                                    deserves the best

                                                                    Oticon Sensei
                                                                    offers you
                                                                    peace of mind
                                                                    Your child deserves the best

                                                                    Oticon Sensei is by far our most advanced family of

                                                                                                                                                                                                                                          138112CA-US / 11.15 Printed on 100% recycled paper
                                                                    pediatric hearing instruments to date, designed to
                                                                    empower and meet the individual needs of your child at all
                                                                    ages and developmental stages. It incorporates new
                                                                    audiological concepts that take pediatric hearing care to
                                                                    the next level.
                                                                                                                                                                                                                                                                                                                       P E D I AT R I C H E A R I N G S O L U T I O N S
                                                                    Through high performance speech understanding and its
                                                                                                                                                                              Our pediatric audiological mission is to ensure a better
                                                                    ability to adapt to the varied environments your child
                                                                                                                                                                              future for every child with hearing loss. We will deliver
                                                                    experiences in daily life, Sensei can ease the challenges
                                                                                                                                                                              solutions, tools and techniques that optimize auditory
                                                                    and situations your child encounters.
                                                                                                                                                                              and cognitive habilitation, embrace the complexities
                                                                                                                                                                              of growing up with hearing loss and empower you to
                                                                    Sensei is specifically designed to meet hearing needs
                                                                                                                                                                              adapt solutions to each child’s developmental stage                                                                            Premium speech understanding
                                                                    during childhood and in doing so, offers you peace of mind
                                                                                                                                                                              on their journey to adulthood.                                                                                                 for every stage of childhood
                                                                    at every step of your child’s journey to adulthood.

                                                                                                                                                         www.oticon.ca

                                                                                                                  – Water resistant
                                                                                                 Repels water and sweat

                        Sensei Product                                                                                                                                                        Sensei Consumer Brochure
                                                                                            – ConnectLine
                                                                        and smart phones                                               – TriState Noise Management
                                                                         access to TV, PCs, tablets                                   Provides comfort in noisy situations
                                                                          Gives easy wireless                                                                                                                                                                                                  friendly products built on unique pediatric technology.
                                                                                                                                                                                                                                                                                               challenges you and your child may face by designing user-

                          Brochure                                                                                                                                                            with Features and Benefits
                                                                                                                                                                                                                                                                                               child too. Oticon is committed to helping you meet the
                                                                                                                                                                                                                                                                                               more than a hundred years and would love to help your
                                                                                                                                                                                                                                                                                               possible. We have helped people with hearing loss for
                                                                                                                                                                                                                                                                                               At Oticon, we believe your child deserves the best future
                                                                                                                                                                            – FM Super Silencer
                                                                                                                                                                                                                                                                                               address and overcome your concerns.
                                                                                                                                                                            Maintains comfortable FM levels
                                                                                                                                                                                                                                                                                               dedicated pediatric hearing care professionals to help you
                                                                                                                                                                                                                                                                                               presents unforeseen challenges but be assured there are
                                                                                                                                                                                                                                                                                               As a parent, having a child diagnosed with hearing loss

                         Part #: 138052                                                                                                                                                                                                                                          Part #: 138112
                                                                                               – Robustness
                                                                                   peace of mind                                                                                                                                                                                                  every stage of childhood
                                                                                  Ensures durability and                                                                                            – 10 KHz Bandwidth                                                                            Oticon’s commitment to empowering children at
                                                                                                                                                                                                    and better spatial perception
                                                                                                                                                                                                  Provides important speech cues                                                                                       with hearing loss
                                                                                                                                                                                                                                                                                                                       for every child
                                                                                               – FM Compability Filter                                                                                                                                                                                                 A better future
                                                                                to other FM systems

                         Brochure de                                                                                                                                                          Brochure de produit Sensei
                                                                                  Gives easy compatibility

                        produit Sensei                                          – Inium feedback shield
                                                                   Eliminates whistling and feedback
                                                                                                                                                                        – VoicePriority i ™
                                                                                                                                                                              in noisy classrooms
                                                                                                                                                                         Hear the teacher’s voice
                                                                                                                                                                                                   pour les clients
                             Voir PDF                                                                                                                                                                                                                                                             Voir PDF
                                                                                                                                                                                        – SmartFit™ Trainer
                                                                                                                                                                                        inserted correctly
                                                                                                                                                                                     Ensures earmolds are

                                                                                                                 – Speech Guard E
                                                                                         speech understanding
                                                                                         information needed to improve
                                                                                         Delivers the natural sound

Professionals:                                                                                                                      Consumers:
Professionnels                                                                                                                      les Clients

                         Sensei SP                                                                                                                                               Sensei SP Consumer Brochure
                      Product Brochure                                                                                                                                            with Features and Benefits
                         Part #: 162781                                                                                                                                                                                                                                  Part #: 162782

                     Brochure de produit                                                                                                                                                                       Brochure de produit
                         Sensei SP                                                                                                                                                                            Sensei pour les clients
                        Pièce # : 163148                                                                                                                                                                                              Pièce # : 163169

            1-800-263-8700              orders@oticon.ca
        Note: when placing your order, please include the item part number.
20      Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 –
        –2017
          2017
     PRODUCTS /Produits                                                                                        Amigo Arc

                     People First

                                        Oticon FM Catalogue
                                                Effective November 2015

                    Oticon FM Catalogue
                                    View PDF

                    Catalogue MF Oticon
                                    Voir PDF

Professionals:                                                                 Consumers:
Professionnels                                                                 les Clients

                          Amigo Arc                                                              Amigo Arc
                       Product Brochure                                                      Brochure for Adults
                             Part #: 101779                                                       View PDF

                    Brochure de produit
                        Amigo Arc
                           Pièce # : 101766

            1-800-263-8700                     orders@oticon.ca
        Note: when placing your order, please include the item part number.
21      Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 –
        –2017
          2017
     PRODUCTS /Produits                                                                                      Amigo Star

Professionals:
Professionnels

                         Amigo Star                                                              Amigo Star
                      Product Brochure                                                     Quick Fit Guide T30/T31
                         Part #: 127157                                                           View PDF

                         Amigo Star
                      Quick Fit Guide T5
                            View PDF

            1-800-263-8700              orders@oticon.ca
        Note: when placing your order, please include the item part number.
22      Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2 –
        –2017
          2017
     PRODUCTS /Produits                                                                                               Amigo

Professionals:
Professionnels

                       Amigo T30/T31                                                         Amigo User Guide
                      Product Brochure                                                         for Teachers
                         Part #: 110321                                                           View PDF

                    Brochure de produit                                                      Guide d’utilisation de
                      Amigo T30 / T31                                                      l’enseignant de l’Amigo
                        Pièce # : 108590                                                          Voir PDF

                                                                           Consumers:
                                                                           les Clients

                                                                          NEW!
                                                                          Nouveau

                    Getting Started with                                                         Overview
                    Streamer Pro and FM                                                        Teen Brochure
                            View PDF                                                           Part #: 128940

                                                                                               Pièce # : 128938

            1-800-263-8700              orders@oticon.ca
        Note: when placing your order, please include the item part number.
23      Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2––2017
     H2   2017
                                                                                                                                                                                                                                                                                                                                                                                 Order Forms
     PRODUCTS /Produits
     CORPORATE /Professionnels                                                                                                                                                                                                                                                                                                                                           Bons de Commandes

                                                                             FM Order Form                                                                                                                                                                                                                                                           FM Consignment Form

                                                                                                                                                                                                        V002

                                                                                                                                                                                                                                                                                                                                                                                                                              V002
                                                                                                                                                                                                                   Please do not write in this space. For manufacturer use only.
                                                                                                                                                                                                                                                                                                                                                                                                                                       Please do not write in this space. For manufacturer use only.

                    Contact Information:

                                                                                                                                                                                                                                                                                                                    Patient Name:                                        Contact Name:                                               Ship to Account #
                    Patient Name: __________________________________________________________                                                                      Account # __________________________________________________________

                    Contact Name: _________________________________________________________                                                                       Name: _______________________________________________________________                                                                             Date Sent:                                           Address:                                                    Phone:

                    Email: ________________________________________________________________                                                                       Address: _____________________________________________________________
                                                                                                                                                                                                                                                                                                                    School Name:                                                                                                     Email:

                    Date Sent: _____________________________________________________________                                                                      Phone: _________________________________ PO# _______________________

                    Please Note: If you already have FM on consignment, indicate the consignment number and the serial numbers below.
                    Consignment # ________________________________                                          Serial # _____________________________________

                                                                                                                                                                                                                                                                                                                   Receiver Multi-Channel (Please select quantity)
                     Transmitter                                                                                Receiver Multi-Channel                                                                           R12 Colours:
                                                                                                                                                                                                                                                                                                                         One                   Two
                     (Please select choice)                                                                     (Please select quantity)                                                                                                                                                                                                                                                                                             R12 Colours:
                               T31 (with Team Teaching)                                                                        One                                   Two                                                                                                                                           (Please select choice)
                                                                                                                                                                                                         Aquamarine              Power Pink                   Pure White                 Purple
                               T30                                                                                                                                                                                                                                                                                       R2 (with seek function)
                                                                                                                (Please select choice)                                                                                                                                                                                                                                                                                               Aquamarine      Power Pink       Pure White         Purple

                               T5                                                                                              R2 (with seek function)                                                                                                                                                                   R2 BA (universal receiver for Oticon Ponto and Ponto Pro)
                                                                                                                                                                                                                  Red                    Blue                   Silver                Emerald
                                                                                                                                                                                                                                                                                       Green                             R12 (dedicated Alta, Agil, Chili, Sensei, Safari) Colour Pure White
                                                                                                                               R12 (dedicated Alta, Agil, Chili,                                                                                                                                                                                                                                                                        Red              Blue            Silver         Emerald
                     Audio Shoes for Wireless                                                                                  Sensei, Safari) Colour Power Pink
                                                                                                                                                                                                                                                                                                                         Amigo Star Colour Chroma Beige
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                         Green

                     Receivers (Please select quantity)                                                                        Amigo Star Colour Cool Red                                                    Diamond                     Chroma                Chestnut              Terracotta
                                                                                                                                                                                                               Black                      Beige                 Brown                                                    R5 (Body Worn)
                               One                                   Two                                                                                                                                                                                                                                                                                                                                                               Diamond           Chroma        Chestnut        Terracotta
                                                                                                                               R5 (Body Worn)
                                                                                                                                                                                                                 Amigo Star Colours:                                                                                     Amigo Arc                                                                                                       Black            Beige         Brown
                    Please specify model of hearing aid(s):                                                                    Amigo Arc
                                                                                                                                                                                                                                                                                                                   Audio Shoes for Wireless Receivers (Please select quantity)
                     Accessories (Please select choice)                                                         Corda Domes for Amigo Star                                                                                                                                                                               One                   Two                                                                                   Amigo Star Colours:
                                                                                                                                                                                                                 Cool          Cool         Diamond              Cool            Chroma Chestnut
                               Unattenuated Headphones for                                                      (Please select size)                                                                             Blue          Red            Black             Silver            Beige  Brown
                               R5 / Arc  White  Black
                                                                                                                                                                            # of packages ∆
                               Attenuated Headphones for                                                                                                                                                       FM Transmitter Skin Colours:                                                                       Please specify model of hearing aid(s):
                               R5 / Arc   White Black
                                                                                                                               Small (6mm)
                                                                                                                                                                                                                                                                                                                                                                                                                                     Cool         Cool   Diamond       Cool       Chroma Chestnut
                                                                                                                                                                                                                                                                                                                                                                                                                                     Blue         Red      Black      Silver       Beige  Brown
                               Amigo Monaural Boom                                                                             Medium (8mm)
                                                                                                                                                                                                                 White               Grey             Dark Grey              Blue              Baby Blue
                               Microphone                                                                                                            ∆ Each pack contains 10 domes
                               Amigo Binaural M624 Boom                                                                                                                                                                                                                                                            Transmitter                                           Comments:
                               Microphone                                                                                                                                                                        Purple              Red                  Pink           Baby Pink              Yellow             (Please select choice)

                               Hearing Aid Batteries                                                                                                                                                           T5/R5:                                           T30/T31:                                                 T31 (with Team Teaching)
                               *Qty of Boxes:
                                                                              #312
                                                                No. of Coupons:
                                                                                           #13
                                                                                                                Corda Tube Length for Amigo Star                                                               Baby Blue, Baby Pink,                            Purple, Yellow, Blue, Red,
                                                                                                                                                                                                               Pink, Red, Blue, Purple.                         Pink, Baby pink, Baby Blue,                              T30
                               * Each box contains 60 cells                                                     Left                             Right                       # of packages ∆                                                                    Grey, Dark Grey, White.

                               Amigo Neck Worn Transmitter Pouch                                                               -1                          -1                                                                                                                                                            T5
                                                                                                                                                                                                                  Service and Coverage
                               Amigo Soft Blue Carrying Bag                                                                    0                           0
                                                                                                                                                                                                                            Summer service
                               Skins for Transmitter Colour: Grey                                                              1                           1                                                                                                                                                       Accessories (Please select choice)
                                                                                                                                                                                                                            Additional loss and damage for
                                                                                                                                                                                                                                                                                                                         Unattenuated Headphones for
                               FM 9 Audio Shoes Quantity:                                                                                              ∆ Each pack contains 5 tubes                                         receivers. Quantity:
                                                                                                                                                                                                                                                                                                                         R5 / Arc   White Black
                                                                                                                                                                                                                                                                                                                         Attenuated Headphones for R5 / Arc
                    Additional items/comments:
                                                                                                                                                                                                                                                                                                                           White     Black

                                                                                                                                                                                                                                                                                                                         Amigo Monaural Boom Microphone
                                                                                                                                                                                                                                                                                                                         Amigo Binaural M624 Boom
                                                                                                                                                                                                                                                                                                                         Microphone

                                                                                                                                                                                                                                                                                                                   Please Note: Accessories do not go
                                                                                                                                                                                                                                                                                                                   out on consignment and will be invoiced

                                                                                      Client Services 1-800-263-8700 • Pediatric pedsorders@oticon.ca • www.oticon.ca
                                                                                                                                                                                                                                                                                                                                                          Client Services 1-800-263-8700 • Pediatric pedsorders@oticon.ca • www.oticon.ca

                                         FM Order Form                                                                                                                                                                                                                                                          FM Consignment Form
                                                                                      View PDF                                                                                                                                                                                                                                                            View PDF

                                                     FM System Repair Form                                                                                                                                                                                                                                                               FM Summer Service Form

                                                                                                                                                                                                                                                                                                                                                                                                                              V002
                                                                                                                                                                                                         V002

                                                                                                                                                                                                                                                                                                                    Contact Information:
                                                                                                                                                                                                                                                                                                                                                                                                                                      Please do not write in this space. For manufacturer use only.
                                                                                                                                                                                                                       Please do NOT write in this space. Manufacturer use only!
                                                                                                                                                                                                                                                                                                                    Student’s Initials/
                     Contact Information:
                                                                                                                                                                                                                                                                                                                    Reference #: _________________________________        Account # ___________________________                      Ship to Account # _____________________

                     Name:                                                                                            School Board Account #:                                                                      Address:                                                                                                                                               Name: ______________________________________               Name: ______________________________________
                                                                                                                                                                                                                                                                                                                    Equipment Return Date: __ /___ /______
                                                                                                                                                                                                                                                                                                                                                DD   MM     YYYY          Address: ____________________________________              Address: ____________________________________
                     PO#:                                                                                             Phone:
                                                                                                                                                                                                                                                                                                                    School Board: ________________________________        Phone: _____________________________________               Phone: _____________________________________

                     Date:                                                                                            Contact Name:
                                                                                                                                                                                                                                                                                                                                                                             If equipment is Out of Warranty, would you like us to repair?
                                                                                                                                                                                                                                                                                                                    Did you purchase summer service
                        Description of Problem                                                                                                                                                                                                                                                                                                                               Yes         No   If yes, indicate PO #: ___________________________
                                                                                                                                                                                                                                                                                                                    for the student’s FM system?                          If equipment is out of warranty, please select one of the repair options below.
                                                                                                                                                                                                                                                                                                                       Yes          No
                       Model Number                      Serial Number                   Warranty                    Static                Intermittent              Dead                                          Other Symptoms (Please print)                                                                                                                             $350 - 6 month repair warranty             $550 - 12 month repair warranty
                                                                                                                                                                                                                                                                                                                                                                             Please return WITHOUT Repair
                                                                                                                                                                                                                                                                                                                                                                          PLEASE NOTE: If no option is selected, out of warranty repairs will automatically be
                                                                                                                                                                                                                                                                                                                                                                          charged $350 and include a 6 month repair warranty.
                                                                                                                                                                                                                                                                                                                                                                          If repair is not authorized, the equipment will be returned without repair.

                                                                                                                                                                                                                                                                                                                    EQUIPMENT SENT FOR SUMMER SERVICE
                                                                                                                                                                                                                                                                                                                     Transmitter(s)                                                                Receiver(s)
                                                                                                                                                                                                                                                                                                                     (Please select choice)                                                        (Please select choice)

                                                                                                                                                                                                                                                                                                                           T31                 T30                 T10               T5                  R1                                 R5                              Amigo Star
                                                                                                                                                                                                                                                                                                                                                                                                         R2                                 R12                             Amigo Arc
                                                                                                                                                                                                                                                                                                                           Quantity:           One                 Two
                                                                                                                                                                                                                                                                                                                                                                                                                  Quantity:                 One                             Two

                                                                                                                                                                                                                                                                                                                    Serial # (1):                                                                 Serial # (1):

                                                                                                                                                                                                                                                                                                                    Serial # (2):                                                                 Serial # (2):

                                                                                                                                                                                                                                                                                                                      INCLUDED WITH THE FM
                       Accessory Name                     Qty                                   Description of Problem                                                           Special Instructions/Specific                                                                                                             Accessories                    Quantity             Accessories                  Quantity                   Accessories                                Quantity
                                                                                                                                                                                 Details (If applicable)
                                                                                                                                                                                                                                                                                                                           Lapel Mic                                           T10 Charger                                             Lavalier Cords

                                                                                                                                                                                                                                                                                                                           Boom Mic                                            T5 Charger                                              Skins

                                                                                                                                                                                                                                                                                                                           AA Batteries                                        Arc Charger                                             Attenuated Headphones

                                                                                                                                                                                                                                                                                                                           AAA Batteries                                       T10 Antenna                                             Unattenuated Headphones

                                                                                                                                                                                                                                                                                                                           T30/T31 Charger                                     AUX Cords                                               Transmitter Pouch

                        OUT OF WARRANTY REPAIR CHARGES                                                                                                                                                                                                                                                                     Zipper Bag - Blue                                   Other (Please specify below)

                        If equipment is out of warranty, please                                                                            Did you remember to:                                                                           Please include
                        select one of the repair options below.                                                                                                                                                                           this form with
                                                                                                                                           • Contact your rep to troubleshoot
                                                                                                                                                                                                                                          your equipment                                                               Special Instructions/Specific Details (If applicable)                                                          Please include this form
                                                                     Receiver               Transmitter                                    • Include completed service order form
                                                                                                                                                                                                                                          and return it to:                                                                                                                                                                           with your equipment and
                         6 month warranty                                   $180                      $160                                 • Verify School Board Account # and address                                                                                                                                                                                                                                                return it to Oticon Canada:
                         12 month warranty                                  $280                      $260
                                                                                                                                           • Include purchase order number                                                                Oticon Canada:                                                                                                                                                                              11-500 Trillium Drive
                                                                                                                                           • Package equipment securely                                                                   11-500 Trillium Drive                                                                                                                                                                       Kitchener ON N2R 1A7
                        Equipment will be returned unrepaired
                                                                                                                                           • Keep a copy for your records                                                                 Kitchener ON N2R 1A7
                        if authorization is not received
                        within 3 weeks of arrival.
                                                                                                                                                                                                                                                                                                                                                     Customer Service 1-800-263-8700 • Pediatric: pedsorders@oticon.ca • www.oticon.ca

                                                                                        Client Services 1-800-263-8700 • Pediatric pedsorders@oticon.ca • www.oticon.ca

               FM System Service Form                                                                                                                                                                                                                                                                          FM Summer Service Form
                                                                                      View PDF                                                                                                                                                                                                                                                            View PDF

                                                     APSEA RITE & BTE
                                                     Earmold Order Form
                                                                                                                                                                                                        V002

                                                                                                                                                                                                                  Please do not write in this space. For manufacturer use only.
                     Patient Information:
                                                                                                                Date Order Placed: ___
                     Name: ______________________________________
                                                                                                                Bill to Account # ______________________                                                         Ship to Account # _____________________

                     Clinician Contact                                                                          Name: ______________________________________                                                     Name: ______________________________________

                                                                                                                Address: ____________________________________                                                    Address: ____________________________________
                     Purchase Order #                                                                                                                                                                            Phone: _____________________________________
                                                                                                                Phone: _____________________________________

                       Choose your RITE or BTE Style: Please check box A or B below

                         A) I do not need to order the instrument(s) but, I will be fitting the earpiece to:
                            Choose make and model: _________________________________ Indicate attached receivers: ____________________________________
                                                                                         Sensei SP Pro Sensei SP Sensei Pro 13                        Sensei 13 Sensei Pro 312 Sensei 312 Alta2 Pro                         Alta2         Nera2 Pro             Nera2            Ria2 Pro            Ria2
                             B) I wish to order                                             L         R         L         R          L           R    L         R      L          R      L          R        L         R   L         R      L         R        L         R       L         R     L         R
                               earpiece AND                                  BTE                                                                                                                                 n/a           n/a              n/a                n/a               n/a             n/a
                               instrument(s),                                RITE                                                                                                                                n/a           n/a              n/a                n/a               n/a             n/a
                                                                             miniBTE            n/a                 n/a                  n/a              n/a              n/a                n/a
                         Colour: (refer to next page)                        miniRITE           n/a                 n/a                  n/a              n/a              n/a                n/a
                         ____________________                                design-
                                                                             RITE               n/a                 n/a                  n/a              n/a              n/a                n/a                              n/a                                 n/a                               n/a

                       RITE Options
                                                                                Acrylic                                         Silicone               Vent size:
                      RITE Molds                              *Canal Pwr & In-Mold – Select Colour below.
                                                                                                                                    Clear only                                    Receivers
                                                                          Others – Clear only
                                                                                                                                                                                                                                                                       Receiver Length
                                                                                                                                                            0.8
                                             L       R       Micro          LiteTip     In-Mold       RITE Pwr            Micro           RITE Pwr
                     Micromold                                                                  *         n/a                                  n/a
                                                                                                                                                            1.4              Inium Receivers                                         L       R            0        1         2        3         4       5
                     Canal                                    n/a                                           *                 n/a                           2.4              Inium miniFIT 60

                     Canal Lock                                                                                                                             3.0              Inium miniFIT 85
                     Half Shell                                              n/a          n/a
                                                                                                                                                            No vent          Inium miniFIT 100                                                         n/a
                     Semi Skeleton                                           n/a          n/a                                 n/a              n/a
                                                                                                                                                       LiteTip               designRITE 80
                     Skeleton                                                             n/a
                                                                                                                                                       Vent Size
                     Shell                                                   n/a          n/a                                                                                    Domes                                                                 Grip Tip
                                                                                                                                                            0.7 Long                                6mm          8mm       10mm 12mm
                     Non-occluding                                         100 receivers cannot be used for non-occluding
                                                                                                                                                                                 Open                                                      n/a            L        R
                      *Available Colours for Acrylic RITE Power & In-Mold                                                                                   0.7 Short

                     Faceplate                                                                                                                              1.2                  Bass single                                                                                     Small               Large
                                       Beige (Std)                  Pink            Med Brown             Dark Brown                      Clear ◆
                     Shell             Beige (Std)                  Clear           Red/Blue                                   ◆ In-Mold only               1.5                  Bass double
                                                                                                                                                                                                                                                                                 Vent                No vent
                        Removal Line                                                                                                                        No vent              Power

                       BTE Options
                                                                                                                                                                                                                                          Corda miniFit slimtube size:                           L         R
                                                                                    Acrylic Clear Only                                 Silicone        Vent size:
                      Slim Tube Molds                                                                                                                                        Slim Tubes & Domes                                           Standard 0.9 mm

                                                 L       R     Corda miniFit micromold Corda miniFit LiteTip Corda miniFit                                                                                                                Power 1.3 mm
                                                                                                                                                           0.8                                                                            (*Not applicable with LiteTip)
                     Micromold
                     Canal                                                                                                                                                   Corda miniFit
                                                                                                                                                           1.4
                                                                                                                                                                                                                           Corda miniFit                      Size in mm:
                     Canal Lock                                                                                                                                              Tubing Length               L         R       Domes                                6        8                 10          12
                     Half Shell                                                                            n/a                                                                           -1
                                                                                                                                                           2.4                                                             Open                                                                       n/a
                     Semi Skeleton                                                                         n/a                            n/a                                            0
                     Skeleton                                                                                                                                                                                              Bass single
                                                                                                                                                           3.0                           1
                     Non-occluding                                                                         n/a                            n/a
                                                                                                                                                                                         2
                     Shell                                                                                 n/a                                                                                                             Bass double
                                                                                                                                                           No vent                       3
                     Full Mold                                                                             n/a
                                                                                                                                                                                                                           Power
                        Removal Line                                                                                                                                                     4

                      Streamer & ConnectLine Products                                                     * Requires a streamer
                                                                                                                                                                    Special Instructions
                         Streamer Pro                        ConnectLine TV 2.0*                          ConnectLine Microphone*
                         White       Black                   ConnectLine Phone 2.0*                       Remote Control

                                                                              Customer Service 1-800-263-8700 • Pediatric: pedsorders@oticon.ca • www.oticon.ca

                                                                                                                                                                                                                                                                                                                  Oticon Counselling
                    APSEA RITE & BTE
                                                                                                                                                                                                                                                                                                                                                      Download
                   Earmold Order Form
                                                                                      View PDF                                                                                                                                                                                                                    Oticon Counselling
                                                                                                                                                                                                                                                                                                                                              Telechargez

           1-800-263-8700                                                                                                                                                                                                            orders@oticon.ca
       Note: when placing your order, please include the item part number.
24     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2––2017
     H2   2017
     PRODUCTS /Produits
     CORPORATE /Professionnels                                                                                                                                                                                                                        Whitepapers

                       White Paper:                                                               White Paper:
                   Bimodal Hearing Aid                                                     Increasing the feasibility
                    Fitting Guidelines                                                      for teenagers to use FM
                           View PDF                                                                                                                                    View PDF

                                                                                                                                             TRYKKES PÅ UNCOATED!!!

                                                                                                                                                                                                                        pediatric knowledge brief – 2012

                                                                                                                                                                                      Listening challenges of
                                                                                                                                                                                children with normal hearing

                                                                                                                                                  Kamilla Angelo, Ph.D., Senior Researcher, Oticon Pediatrics
                                                                                                                                                  Ben Zalm Fernée, AuD, Product Manager, Oticon Pediatrics

                                                                                                                                                   ABSTR ACT
                                                                                                                                                   Communicating in noise is difficult for everyone from time to time, even for people with normal
                                                                                                                                                   hearing. Factors such as auditory experience, language familiarity, and cognitive load affect the
                                                                                                                                                   ability to comprehend speech. This makes it more challenging for some people, particularly young
                                                                                                                                                   children, to extract the full meaning of what is being said in complex acoustic environments.
                                                                                                                                                   Improving the signal-to-noise ratio (SNR) with an FM device can help children cope in challenging
                                                                                                                                                   everyday listening situations.

                                                                                                                                              Introduction                                                  tions, it seems apparent that students with a listening
                                                                                                                                              Imagine you are 7 years old. You are sitting at the back      deficit need enhanced auditory access, e.g., through
                                                                                                                                              of the class, your favorite position. You are out of the      the use of ear-level FM, if we want to give them the
                                                                                                                                              immediate sight of the teacher, and less likely to be         potential to succeed.
                                                                                                                                              called upon. It is science class and the teacher is talking
                                                                                                                                              about volcanoes. There are words you have never               The most vulnerable
                                                                                                                                              heard before -- lava, eruption, magma, crater, etc. Two        There are typical mechanisms that make certain indi-
                                                                                                                                              classmates are whispering about their plans after              viduals, particularly young children, susceptible to an
                                                                                                                                              school. The school groundskeeper is cutting the grass          acoustic disruption of the speech signal (e.g., from
                                                                                                                                              outside and the noise from the lawn mower is coming            reverberation or background noise). Inexperience with
                                                                                                                                              through the open window. The overhead fans are add-            the language that is being spoken means that your
                                                                                                                                              ing to the noise in the room. You are tired from the long      phoneme representation has not fully developed.
                                                                                                                                              bus ride to school. With everything going on, listening        Phonemes are basic speech sound units. If you are a
                                                                                                                                              and understanding the teacher is next to impossible.           child or if you are learning a new language, the initial
                                                                                             127117US/11.12 Printed on 100% recycled paper

                                                                                                                                              Instead you zone out.                                          encounter with the language will be holistic. Only with
                                                                                                                                                                                                             extensive practice will your phoneme recognition, cat-
                                                                                                                                              Many children commonly find themselves in this situa-          egorization and representation become more robust.
                                                                                                                                              tion. The above scenario is the perfect recipe for a near      We use the combination of phonemes and intonation
                                                                                                                                              impossible listening condition: competing noise, rever-        to recognize what sounds “Spanish” or what sounds
                                                                                                                                              beration, distance, novel words and fatigue. Since stu-       “French,” but we also use our increasing familiarity with
                                                                                                                                              dents with normal hearing can be struggling for full           these speech sounds in cognitive “guess work” for fill-
                                                                                                                                              understanding of what is being said under noisy condi-         ing in the parts of a speech stream we do not fully hear.

                     White Paper:                                                                 White Paper:
                    Sound as Part of                                                         Listening challenges of
                 Cognitive Development                                                    children with normal hearing
                           View PDF                                                                                                                                    View PDF

           1-800-263-8700              orders@oticon.ca
       Note: when placing your order, please include the item part number.
25     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2––2017
     H2   2017
                                                                                                        Support Materials
     PRODUCTS /Produits
     CORPORATE /Professionnels                                                                      Documents de Soutien

                         Teacher’s                                                           Otto Hears Many Things
                       Resource Pack                                                      A book about Otto’s experience
                                                                                                using hearing aids
                   Part #: 912-75-010-04
                                                                                              Part #: 911-81-610-00

                                                                                                  Otto entend
                                                                                                tout ou presque
                                                                                              Pièce # : 911-81-620-00

                 Otto Discovers FM
        A book about Otto using his FM system
                   Part #: 911-92-010-00

                   Otto decouvre la FM
                  Pièce # : 911-92-020-00

           1-800-263-8700              orders@oticon.ca
       Note: when placing your order, please include the item part number.
26     Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
H2––2017
     H2   2017
                                                                                                   Support Materials
     PRODUCTS /Produits
     CORPORATE /Professionnels                                                                 Documents de Soutien

                                                                                                              Oticon SafeLine™

                                                                                                               Keep hearing aids
                                                                                                               on during activities
                                                                                                               • Child safe
                                                                                                                 retention cord
                                                                                                               • Hypoallergenic
                                                                                                               • Easy to use

                                                                                              Extra safety for active
                                                                                              children

                   Take Care of Your Ears                                                      SafeLine
                       Activity sheet                                                          Rack Card
                            View PDF                                                         Part #: 162373

      Poster
      Affiche                                                                  NEW!
                                                                               Nouveau

                    Pediatric Audiogram                                                    SafeLine Pediatric
                          Poster                                                               Brochure
                          (50 cm x 70 cm)

                         Part #: 163283                                                      Part #: 185581

                                                                                             Pièce # : 186478

            1-800-263-8700              orders@oticon.ca
        Note: when placing your order, please include the item part number.
27      Note : au moment de commander, veuillez fournir le numéro de pièce de l’article.
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